One user asks for advice on dealing with restricted PowerShell Execution Policies, specifically at a customer who has set MachinePolicy to RemoteSigned, and asks for any general advisories on configuring policies in combination with ControlUp. Another user comments, saying that this shouldn't affect the execution of the script, and suggests trying an unrestricted policy instead. They also mention that signing the scripts is an option.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
Tracking Fired Alerts in ControlUp Console
A question was asked about finding a dashboard or view in the ControlUp console that displays all fired alerts. It was suggested to click on "Devices" and then go to the "Overview" section where the alerts can be found under the "Alerts" tab. A user thanked the community for their help and joked about getting paid to ask the question. The ControlUp Community Slack channel was also mentioned.
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Read the entire article here...
Setting Up Alerts for Specific Endpoints in ControlUp
A user asked how to set up alerts for specific endpoints based on tags or other criteria. Another user suggested that it depends on the type of alert and explained that groups and tags are only present in certain indices. If the desired data is not in the correct index, filtering based on tags or groups may not be possible.
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Read the entire article here...
How to Set Up Desktop Alerts for Specific Event IDs in ControlUp
A user in a ControlUp proof of concept asked for help confirming their setup of desktop alerts for specific event IDs. Other users suggested using double pipes between the event IDs and creating separate alerts.
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Read the entire article here...
Reporting on Browser URLs in ControlUp for VDI
A discussion about how to report on data captured in the Browser URL column in ControlUp, specifically for CU4VDI. It was suggested to grab session activity data and session details in order to access the URL information. The timeline of foreground URLs is available in the session details data.
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Read the entire article here...
How to Detect “Black Hole Machines” with ControlUp in Citrix Environments
A discussion took place about the "Citrix Blackhole machine" scenario and how to detect it using ControlUp. Possible solutions were suggested, including using a combination of user sessions, CVAD Available State, and connection failure data to spot the issue and looking for Launch or LaunchOperation events on the Citrix broker for on-prem environments. It was also mentioned that Citrix Analytics may be necessary for this detection in Citrix Cloud environments. The context of this discussion is related to DaaS and ControlUp.
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Read the entire article here...
Troubleshooting Certificate Expiration Checks with HTTP/S Scout on ControlUp v1233
Some users were having issues with using Sscoutbees (HTTP/S Scout) to check certificate expiration on web servers - specifically, it was missing revoked certificates. A potential solution to this issue was suggested by another user, who asked for more details on the output of Scoutbees and whether there may be potential to set up an alert on it. There were also mentions of potential issues after upgrading to v1233 and using predefined Hives or custom Hives. This discussion took place within ControlUp.
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Read the entire article here...
Troubleshooting SQL Errors in ERP Applications with ControlUp’s Monitoring Tools
A team member asked for help with SQL errors while working in an ERP application. The team suggested using CU4VDI to monitor process level network traffic and overall network usage, as well as a CIG utility to monitor TCP connections. The utility is not yet published but can be obtained from a specific member.
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Read the entire article here...
Installing ControlUp Real-Time Agent 9.1 on Server 2012: What You Need to Know.
A user inquired about installing ControlUp Real-Time Agent 9.1 on Server 2012, asking if there were any known issues and if it was recommended. Another user noted that Server 2012 is no longer supported.
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Read the entire article here...
Troubleshooting Stress Severity Levels in ControlUp
A discussion in Slack focused on identifying the cause and how to troubleshoot a stress severity level of "error" in ControlUp. It was mentioned that these severity levels are still being added to the platform and may not currently exist, but can be addressed with a simple command on the affected system. A user also highlighted the potential issue of corrupted performance counters in Windows.
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Read the entire article here...