The discussion revolved around automating the process of rebooting a server that is being monitored using Scoutbees. Various suggestions were made, such as using the API to check alerts on an interval, running a custom hive, and using EdgeDX or RTDX. It was suggested that a user feedback item should be created for this feature. A new version of Scoutbees API was mentioned, which allows for retrieving alerts and writing a script to initiate a server restart based on that. The API can be found at https://api.controlup.com/.
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ControlUp Edge DX Training & Support Archives
ControlUp Edge-DX training and support-related archives from inside the ControlUp Community on Slack.
Building a Sentiment Survey with ControlUp
A user was building a sentiment survey and wanted to target a specific user group in AD. However, the picker did not show the desired group. A feature that allows for saving drafts was also mentioned. The team discussed upcoming updates that would address these concerns and potentially provide early access to the new version. The surveys are delivered through the Edge DX Agent to the endpoint and the listed AD groups are based on users who have logged into the machines. A team member offered to add the user to the beta for Sentiment V2. If interested, the user can send their contact details and tenant information.
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Read the entire article here...
ControlUp Enrich and Intune: A Powerful Pairing for Remote Management
The discussion in the ControlUp Slack channel focused on the ControlUP Enrich browser plugin and its effectiveness in managing Intune devices. The plugin may require some time to build up data, but overall it has been a useful tool in managing devices. However, there have been issues with matching device names between Intune and ControlUP. The group plans to address this issue and continue to advocate for better management tools.
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Read the entire article here...
Adding Data to ControlUp Scripts for Enhanced Functionality
A user had some trouble adding the "Check Profile Sizes" Script in ControlUp and asked for help with finding the script's data. Another user suggested adding some tags to the end of the script to fix the issue. The correct way to add data to the script was shared, and the first user confirmed that it worked. Further discussion included the placement of a report and the accessibility of this feature within the product.
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Read the entire article here...
How to Fetch Default Reports in ControlUp with an API Key
A user asked for help with fetching the default report for applications on ControlUp. Another user suggested using an API key and provided a sample API request. The user had already tried inspecting the element and network tabs without success.
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Read the entire article here...
Troubleshooting High Peak User Input Delays in ControlUp
A user asked for recommendations to diagnose high Peak User Input Delays. Another user suggested zooming in on the time of the delay and checking memory usage. They also shared how to find information on what application is slow to respond to user input. The discussion then focused on how to identify the cause of a slow application, often due to resource constraints. The team provided examples, such as MMCexe processing event logs, and suggested that more resources may not always solve the issue.
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Clarifying ControlUp’s Marketing Terms
A member asked about the referencing in two items on the feature list of ControlUp's website. These items are related to CPU priority and memory allocation session state triggers, which can automatically increase CPU priority if a process exceeds a certain threshold.
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Understanding Edge DX Agent’s Location Data Accuracy and Privacy Concerns for ControlUp Users
Location data from Edge DX agent seems to be inconsistent, with devices reporting in different locations than their physical location. It was suggested that the agent uses the WAN IP, provided by the ISP, which can be inaccurate. Some users suggest enabling location services on the endpoint for more accurate data. However, there may be privacy concerns with this feature. ControlUp's support site provides information on how to customize locations based on IP ranges.
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Troubleshooting Device Score Beta in ControlUp Dashboard
The Device Score Beta on the dashboard shows a different score than the device view, possibly due to different time intervals. The drill down dynamically determines the interval while the dashboard is based on the latest 1 minute interval data point. It was suggested that the issue may be due to different raw data points in a single time window and the drill down not taking logon duration into consideration. The PM for this feature is aware of the issue.
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Read the entire article here...
Creating a Custom Report in ControlUp: Tips and Suggestions
A user asked if the Slack discussion was the best place to ask a question about creating a specific custom report, and received responses recommending using APIs or a PowerShell script. Another user mentioned the option to use filters and add more filters for columns not displayed in the report. However, the issue of fully patched machines not showing in the index was also noted. It was suggested to explore other options.
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Read the entire article here...