A user asked about the Analyze Logon Duration script and how to target it to specific sessions. Another user suggested using a built-in trigger that runs after a login duration of 75 seconds and can also send an email output. The trigger name is "Analyze Logon Duration 75 Seconds" and is disabled by default.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Error Message on ControlUp Storefront Health Checker Script
A user asked for help with an error message while running a script on the ControlUp storefront health checker. An error message was provided and suggestions were made to try restarting the Monitor Cluster. A follow-up comment confirms this solution was successful.
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Read the entire article here...
Relationship Between ControlUp and DEX Portal Audit Logs
A team member asked about the relationship between ControlUp and DEX portal audit logs. Another team member confirmed that the audit logs in ControlUp do not catch the same logs as those seen in the DEX portal. The user was directed to the VDI tab in ControlUp to access VDI-specific audit logs.
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Read the entire article here...
Implementing PS Scripts and Setting Up Monitoring Parameters with ControlUp
A member of the ControlUp team asked for guidance on implementing PS scripts and creating monitoring parameters. Other members suggested resources such as the CU4D scripting guide and the CU4VDI automated actions user guide. Additionally, there are videos available on the ControlUp Academy on this topic. A link was provided for booking a one-on-one session for further assistance.
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Read the entire article here...
Sorting Devices by Enrollment Date in DX Console
A user asked about a filter for sorting devices by enrollment date in the DX Console. Another user suggested checking the script library for an action called "Get Device Install Date" which can be added to the tenant and set to run once a day. This will show the "EdgeDXRegistrationDate" and when a device was enrolled.
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Read the entire article here...
Running User Interactive Scripts with ControlUp for Outlook Teams Add-In Solution
A team member asked if ControlUp can run user interactive scripts, specifically prompting a user to restart Outlook. Another member suggested using a user script through Actions, unless doing it via an Alert. The reason for the restart was to implement an Outlook Teams Add-in disable and re-enable solution through a silent script. This was for the New Teams, not removing the Classic Teams.
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Read the entire article here...
Maximizing Alert Retrigger Delay in ControlUp
A user asked about the maximum retrigger delay for alerts and was told that it is 86400 seconds, with a suggestion to add it as a feature request. The user plans to reconfigure their script in the meantime.
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Read the entire article here...
ControlUp Named ControlUp Named a Leader in Gartner’s 2025 Magic Quadrant for DEX — Again!
ControlUp is proud to share... ControlUp has been named a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools. Again.
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Read the entire article here...
Analyze High Latency Issues Script
Can ControlUp help? Yes, out of the box, we provide a pre-built, yet customizable, script that helps you analyze and solve high latency issues!
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Read the entire article here...
ControlUp Week in Review
Happy Tuesday, it’s time for a ControlUp update… what have we been up to? A lot…. That said, here is a recap of the past couple of weeks, in case you missed it ;)
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Read the entire article here...