Some users were having issues with using Sscoutbees (HTTP/S Scout) to check certificate expiration on web servers - specifically, it was missing revoked certificates. A potential solution to this issue was suggested by another user, who asked for more details on the output of Scoutbees and whether there may be potential to set up an alert on it. There were also mentions of potential issues after upgrading to v1233 and using predefined Hives or custom Hives. This discussion took place within ControlUp.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting SQL Errors in ERP Applications with ControlUp’s Monitoring Tools
A team member asked for help with SQL errors while working in an ERP application. The team suggested using CU4VDI to monitor process level network traffic and overall network usage, as well as a CIG utility to monitor TCP connections. The utility is not yet published but can be obtained from a specific member.
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Read the entire article here...
How to Set Up Credentials for ControlUp Scripts
A user asked for help on creating credentials for ControlUp to run scripts. They questioned if they were in the right place and what would happen if their profile was deleted. Someone suggested creating shared credentials in the Monitor settings and checking the permissions in the Security Policy.
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Read the entire article here...
ControlUp Agents Can Now Self-Register
A user asked if agents can now self-register and not rely on an old CVAD scraping script. Another user responded that this is possible with the new agent outbound feature and built-in folder synchronization in version 9.1. This allows for self-registration against the monitor cluster. The ControlUp support links for these features are: -InstallAsMasterImage https://support.controlup.com/v1/docs/install-cuagent-install-an-agent#install-agent-with-selfregistration -Built-in folder synchronization https://support.controlup.com/docs/built-in-folder-synchronization
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Read the entire article here...
Troubleshooting a Trigger for CVAD Desktops
A user was having issues with a trigger for CVAD desktops dropping below a certain threshold not working. Suggestions were made to not use the "from" option in the trigger and to test just the "to" statement. The "from" option can be useful in specific cases but may be overkill in this situation.
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Read the entire article here...
Triggering Hardware Driver Updates on PC After Windows 11 Update
A question was asked about triggering hardware driver updates on a PC after a Windows 11 update. The suggestion was made to use a CU4D Alert to run a script action for specific drivers. A user shared a script from the library that checks for hardware device problems, but it was found that "driver out of date" is not considered an error. It was noted that Windows update may not automatically scan for updated device drivers.
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Monitoring Free Space on the “C” Drive with ControlUp Tools
Users discuss ways to see and monitor free space on the "C" Drive specifically. One suggests checking the hardware report in reports and expanding drive information, but another points out that this does not provide the necessary information for creating an email alert. The group considers using custom tools such as "tree size" or the Disk Monitor to address this issue.
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How to Set Up Fail-safe Actions with ControlUp Triggers
Users discussed options to set up a trigger to run an action and if that action fails, run a different one. The ControlUp trigger packs include a trigger that alerts when machines go unregistered, followed by a script action to reboot the machine. Members suggested creating two triggers or using Invoke-cuaction to programmatically run actions and determine if a VM needs to be rebooted. The support document containing more information is available at https://support.controlup.com/docs/trigger-packs?highlight=triggers#citrix
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Read the entire article here...
Setting Up a Trigger for Identifying Unused VMs in ControlUp Focus Discussion.
Several users discussed how to set up a trigger for identifying unused VMs older than 45 days, specifically in relation to the ControlUp environment. Suggestions were given about using the built-in Session Activity report or APIs to identify machines with no recent logins. Some users mentioned testing and recoding scripts for different hypervisors. One user also brought up the issue that not all VMs have a Horizon agent.
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Read the entire article here...
Help Speed up logons – ControlUp Analyze GPO Extensions Load Time script
If you've ever experienced slow user logons, you know it can be a pain to determine the actual cause of the delay. One common culprit? Group Policy processing. That's where the Analyze GPO Extensions Load Time script comes in.
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Read the entire article here...