A user asked about creating a trigger alert for VMware disabled pools. They are wondering if it is possible to exclude specific pools from the check. A colleague responded that it is possible using the filter editor and suggested a few options, including using regex, wild cards, exporting and editing the JSON, and using cmdlets to interact with triggers. They also suggested contacting them for a call to discuss options. The cmdlet for building a filternode layout is provided as an example.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Using “Overwrite existing data” in ControlUp – Documentation Error and Recommended Interval for Pending Reboots
A user had a question about using the "Overwrite existing data" feature in ControlUp. After checking internally, it was discovered that the documentation was incorrect and the feature is not available for short/long interval triggers. The team recommended using a once a day interval instead and asked for more details on the user's use case. The user mentioned it was for handling pending reboots and agreed to use a once a day interval. They had initially wanted a shorter interval but decided it wasn't necessary.
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Read the entire article here...
Creating Alerts for Microsoft Applications in ControlUp
A user asked how to create an alert for various Microsoft applications using the "Top process by application crashes" report. The solution involves using the win_event_log table and setting event_level to 2. Additionally, the text should use "contain" instead of "equals."
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Read the entire article here...
Custom Columns and Pending Reboot Feature in ControlUp
A user asked if it is possible to make custom columns, specifically a "pending reboot" column, in the details window of ControlUp. Other users suggested using scripts to create custom data indexes and introduced the Uservoice platform for feedback. Other users expressed interest in a feature to view pending reboots, and one user shared that they have a script to deploy and import into a table for this purpose. A link to the scripting guide was also provided.
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Read the entire article here...
How to Monitor Free Space on All Drives in ControlUp?
A user asked about monitoring free space on all drives, not just the system one. Another user suggested using an advanced trigger with a filter for less than a certain value for free space. The discussion continues with examples and explanations on how to set this up in the ControlUp console.
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Read the entire article here...
Using ControlUp Products to Report Remote Employees’ Network Issues
An employee asked for advice on how to report network issues for remote employees, and a colleague suggested using ControlUp products to gather data and find specific users for further analysis. The product, compatible with RemoteDX plugin, offers metrics such as LAN Latency and WiFi Signal, which provide insights into network problems.
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Read the entire article here...
Resolving Duplicate Email Alerts in ControlUp 8.8 On-prem Using Trigger Monitors
A user was experiencing duplicate email alerts and asked for help in setting up a trigger email alert from one monitor only. Another user suggested checking the frequency at which the trigger runs and contacting support for further assistance, including sending a screenshot of the trigger settings. The user was advised to create logs for support to review. The feature being discussed can be found in ControlUp 8.8 On-prem.
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Read the entire article here...
Creating ControlUp Triggers for Specific Applications
A user was seeking advice on creating a ControlUp trigger specific to a particular application only used by a small user group. They wanted to check if a user was assigned the application before running the trigger, without embedding the check in the script itself. However, it was mentioned that ControlUp triggers can only be associated with a single object type, so a script may need to be used to achieve this. Alternative methods were also suggested.
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How to Use Triggers in ControlUp
A user requested assistance with a possible task that may not be achievable with the given triggers. The response indicated that cross-table triggers are not available, and a scheduled script may be necessary to complete the task.
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Read the entire article here...
Troubleshooting Deployment of ControlUp Mac Agent through Jamf
ControlUp users discuss deploying the ControlUp Mac agent through Jamf and possible errors with tenant and code. Troubleshooting advice is given, including recommended locations for script and potential issues with SSL inspection on network. One user also mentions having a script for installing the Mac agent through Intune.
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Read the entire article here...