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ControlUp Scripts & Triggers Training & Support Archives

ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.


Clarifying ControlUp’s Marketing Terms

Posted on January 23, 2024

A member asked about the referencing in two items on the feature list of ControlUp's website. These items are related to CPU priority and memory allocation session state triggers, which can automatically increase CPU priority if a process exceeds a certain threshold.

Read the entire article here...


Creating Triggers for Windows Events in ControlUp

Posted on January 15, 2024

A team member sought help in creating a trigger for a specific windows event (with event ID 4725), which they wanted to log for future review. Other members pointed out that the event information needed to be at an audit failed level and also needed to be a supported event log. A link to support documentation was provided for reference. No further workaround was suggested.

Read the entire article here...


Creating a Custom Report in ControlUp: Tips and Suggestions

Posted on January 12, 2024

A user asked if the Slack discussion was the best place to ask a question about creating a specific custom report, and received responses recommending using APIs or a PowerShell script. Another user mentioned the option to use filters and add more filters for columns not displayed in the report. However, the issue of fully patched machines not showing in the index was also noted. It was suggested to explore other options.

Read the entire article here...


Troubleshooting EUC Sync Script Issues

Posted on January 10, 2024

A user submitted a problem with the EUC Sync script, where the secondary site was showing as "disconnected" in the logs but appeared to be connected in the console. After further troubleshooting, it was discovered that the issue was related to shared accounts not being replicated properly. This was resolved and the EUC Sync script worked properly.

Read the entire article here...


Understanding HZ Access Group and Triggers in ControlUp

Posted on January 10, 2024

A user asked about a trigger for HZ no available machine and whether the HZ access group is mandatory. It was confirmed that the access group is not mandatory and can be applied to all pools using an asterisk. The trigger pack can be found at https://support.controlup.com/docs/trigger-packs and it needs to run against EUC environments.

Read the entire article here...


Generating Daily Unregistered Citrix VM Report from ControlUp

Posted on January 9, 2024

A user asked if it's possible to generate a daily report of unregistered Citrix VMs from ControlUp. Another user responded that it can easily be exported using the PowerShell module and further detail was provided. Automation is also possible through a scheduled trigger or SBA. A script in the library was mentioned but the first user was recommended to use the new script. Steps for running the script and setting up automation were detailed.

Read the entire article here...


Modifying Fields in ControlUp at the Database Level

Posted on January 5, 2024

A user asked about modifying fields in ControlUp at the database level, specifically mentioning the "Description" field. Another user suggested using the Tags column, which is available through a post-VM boot script. The possibility of using a logon script based on user details and connection was also mentioned. The URL for adding the Tags column is provided: https://support.controlup.com/docs/add-tags-column-to-information-grid

Read the entire article here...


Editing VM Configurations with ControlUp

Posted on January 3, 2024

A user asked about using ControlUp to edit virtual machine (VM) configuration items such as NICs and CPUs. The use case would be to optimize VM configuration and report if cores were assigned from multiple sockets, and also repair them. While there isn't a ControlUp specific script for this, there are pre-existing scripts available, and the user suggested a 'set CPUs = 1' parameter should be taken. Goal is to have CPUs match the number of cores, so sockets is 1.

Read the entire article here...


Creating ControlUp Triggers for Process Crashes in Windows 10 VM

Posted on January 3, 2024

Users discussed creating triggers for detecting a process crash in a Windows 10 VM. The ideal event ID for this is 1000, with 1002 being used for a hang. Invoke-cuquery can be used to pull crash events from the last hour. Edge uses 1000 and 1001, with 1001 being used for something else. Insertionstrings can be used for other fun stuff.

Read the entire article here...


Enhancing EdgeDX File Transfer for Multiple Machines

Posted on December 23, 2023

A discussion took place about pushing files and applications remotely to multiple machines. Options such as Intune were mentioned, but the user was redirected to setting up a FTP/HTTP page to act as a repository. Future consideration will be given to enhancing the file transfer capabilities of EdgeDX for log collection and other uses - users should add this feature request to UserVoice with as much detail as possible.

Read the entire article here...


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