A user had a problem with an ALD script that showed an output with a duration of 83000 seconds and Logon end in the future. It was suggested that the problem could come from different language regional settings in the console and the target machine, with the decimal separator (e.g. 36,00) being sent to the machine as text and being misinterpreted. The Desktop Load Time could also be an issue and it was suggested to look for an anomalous value in the Windows Shell line.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Capturing Event Log Data with ControlUp Edge DX Documentation
Timothy's new documentation covers collecting event data from Agent, recording additional events, viewing recorded events with the event log report, setting up alerts and automation using the win_event_log index, running a script on a device to scam for historical events and remote control into a device to view events manually. The article can be found at https://support.controlup.com/docs/windows-event-logs-with-edge-dx and was praised for being well done.
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Read the entire article here...
Executing Script Actions from Solve Context Menu
The user asked about executing Script Actions from the Solve context menu - depending on the security policy and configuration, some scripts may not be available. It was suggested to check the ones that do show up and apply that to the ones that don't. Documentation for Solve Actions can be found at https://support.controlup.com/docs/solve-actions.
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Read the entire article here...
Checking Citrix Tag Assignment in ControlUp
A user asked about checking if a machine had a specific Citrix tag assigned, to which it was replied that currently ControlUp does not have Citrix tags as a metric, but version 8.8MR (in beta) has a way of adding ControlUp tags to grids through a script that pulls the Tag and writes it to the machine's registry. Details for joining the ControlUp beta can be found in #controlup_product-betas.
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Does ControlUp Use WMI APIs?
The discussion provided an audit answer to the question of if the WMI APIs are used to manage virtual network resources. ControlUp usually uses them sparingly, such as for GPU data collection, but not for Monitor. A Script Action at https://www.controlup.com/script-library-posts/show-local-wmi-activity/ can be used to trace which process uses which WMI query.
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Read the entire article here...
Creating an Alert for Applications Crashing in ControlUp
@member asked for advice on creating an alert for applications crashing, but they weren't sure if they needed a certain event configured first or not. It was confirmed that they needed to configure the event before the agent can pick it up and the process was explained. https://cuacademy.controlup.com/ has more information on ControlUp alerts.
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Latest ControlUp Blogs on Microsoft CloudPC, Intune, and Windows 365, Don’t Miss!
ControlUp is known for having a great technical blog with articles written by very intelligent industry experts with decades of experience. Keep your eye on it; you can truly walk away with good information and be much more knowledgeable on what's trending and essential in IT today.
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Filtering Alerts for Microsoft Windows, MacOS, and Linux Devices
A user encountered issues with alerts for Microsoft Windows, macOS, and Linux devices. It was suggested that they use a filter called 'Platform' in the Device Platform selector field and add a condition for os_name to the alert. As a side note, the value 2 corresponds to Mac and 3 corresponds to Linux.
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Where are the Log File Located in ControlUp
To find the log files for one or more errors, users can install Script Based Actions (SBA) and run it against the cumonitor.exe process in the console, or deploy the monitor with the revised cumonitor.exe.log4net file. For more details, see https://www.controlup.com/script-library-posts/deploy-log4net-for-controlup-processes/ and https://support.controlup.com/docs/how-to-create-monitor-logs-with-log4net. For further assistance, users can contact ControlUp support.
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Assistance Finding CotnrolUp Edge DX Weak Wi-Fi Signal Notification Script
The user asked for assistance finding a script for an Edge DX weak wifi signal notification for end users, and was provided with a script to use and settings to change. It was suggested that adding the device name to the alert could help, as well as to make sure the retrigger delay was not set too low. The user was also advised to include >=1 in the script to ensure notifications were only sent for devices using a wifi connection.
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Read the entire article here...