After discussing how to initiate a tracert when high latency is detected, a user suggested setting an alert based on the _devices index and using a script to run the tracert and log the data into a custom index. However, it was noted that tracert results may not always show the culprit. A screenshot was attached as an example and it was suggested to have a threshold that triggers a tracert viewable from the UI directly on the endpoint. It was also mentioned that the samples seen in the graph are per minute, so there may have been an ongoing issue.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Data Storage Issues with PowerShell Script in ControlUp
A user had trouble with a powershell script not storing data in the data index on a specific device, but with the help of another user's input, the issue was resolved. The correct script with a dummy key value, JSON format and dummy key field name can be found in the discussion.
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Read the entire article here...
Generating Reports on GPO Application with ControlUp
A discussion about a new GPO led to the suggestion of creating a report on devices that have received the GPO using ControlUp and scraping the output of the gpresult command. Information on how to do this can be found in a recent ControlUp blog post. A script was also provided for converting the output to json and generating a report. A link to the post and the script was included.
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Read the entire article here...
ControlUp Console Threshold Discussion
The group discussed the thresholds on the ControlUp console, specifically regarding the color red indicating a value over the threshold. The first line on the diagram may not be an average of 0, but the second line cannot be an average of 0. The conversation was focused on understanding and troubleshooting these threshold values.
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Read the entire article here...
Python Support and File Transfer on ControlUp
One user asked if Python will be added to the windows script list on ControlUp. Another user suggested using Powershell to call the Python script. A third user mentioned using Invoke-Webrequest or copying the script itself in the script window for file transfer. Another user suggested using a PS1 script that encapsulates the python script and checking if python is installed, and installing it if necessary. They also mentioned hurdles with file transfer and suggested a feature request for blob storage. Overall, Python support on ControlUp is not currently on the roadmap.
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Read the entire article here...
Troubleshooting Logon Analyzer Errors in ControlUp
A user was having issues with the Logon Analyzer script, receiving GPO errors and no valid output. Other users suggested checking if auditing was enabled and the number of GPO's in the environment, while the code was also mentioned as a possible issue. The specific error message "WQL duration processing failed" was also discussed.
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Read the entire article here...
Efficient Deployment Strategies for ControlUp Users
Members of the ControlUp team discussed how to handle deployment scripts requiring an install file or certificate. Suggestions included using a shared location or a platform such as MS Intune/SCCM, although issues with Edge DX were noted. Another option would be to manually install through remote control, but automation is preferred. Some members have found success with using workarounds involving Google Drive and PowerShell scripts.
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Read the entire article here...
The “Wait at least” Feature in ControlUp Triggers
A question was asked about the "Wait at least" feature in ControlUp trigger settings. It was clarified that this feature applies to a specific machine, session, or resource.
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Read the entire article here...
Troubleshooting Monitor Selection in ControlUp Settings
A user was having trouble selecting a monitor in the Settings - the solution was to add a monitor through the console tree, connect to it, then go back and the monitor should appear. This issue is resolved! Welcome to ControlUp Academy - please keep discussions in a single thread for organization. The user also expressed gratitude for help setting up Landon. Certifications are also available on the Academy platform.
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Read the entire article here...
Using x11vnc for Remote Control on Linux within ControlUp
The use of x11vnc for remote control on Linux devices is discussed. The team members mention that the requirement has always been present and that it is necessary to have outbound communication. The script for x11vnc installation is provided and there is also a link to the documentation.
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Read the entire article here...