A user asked for tips on pulling the URL an MS Edge process is accessing, which they found out is only available on the session level as the Microsoft API call only shows the active tab. The URL can be found in the active URL column as "Browser URL". It is only available when the browser is in the foreground.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Setup Alert for Application Version Updates
The user is searching for an alert to notify them whenever an application is updated, as well as a reportable data regarding monthly Windows Patching. It was suggested to set up a trigger for process started, or use a process statistics report for an overview of version usage.
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Read the entire article here...
Troubleshooting Analyze BSOD Minidumps ControlUp Script Issues
A user was running the Analyze BSOD minidumps script as System instead of SIP service start, and it was successful the first time and then stopped working. It was recommended to delete some data in HKLM and to empty the data index unless it was changed. The user also wanted the script to write to an index and device events, and was informed that these were not mutually exclusive.
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Implementing the Analyze BSOD Minidumps Script with ControlUp – Highly Recommended
Edge DX users are encouraged to bring in the "Analyze BSOD Minidumps" script from ControlUp, with technical support available from @member. The script can be found at https://www.linkedin.com/posts/yoavital_we-have-an-awesome-new-script-for-controlup-a[…]400747167744-ABLX?utm_source=share&utm_medium=member_desktop.
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Adding Entra ID Joined Machines to Control Up
It is possible to add Entra ID Joined machines to Control Up with a DNS record or via the Cloud Connection Sync Script, which adds all machines in an Azure subscription. The Universal Sync Script can also be used to synchronize EUC environments. Instructions for both can be found at https://support.controlup.com/.
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Read the entire article here...
Setting an Alert for MS Teams Crashes
A user asked about setting an alert for MS Teams crashes. They tried various settings and changed the operators to “contains.” Another user suggested that the number of hits and platform should be set to 600, 1, 3600 and “all platforms” respectively. After that, the user was able to set the alert. However, the user suggested analyzing data first to avoid false positives. Lastly, the user asked if it was possible to exclude certain errors from the alert description. To solve the issue, they want to run a clear Teams cache script in the event of a real crash.
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Tools to Make ControlUp Easier to Use
Three ControlUp articles were shared: Edge DX Prerequisites, a Fix for devices with ZScaler VPN not showing their real IP address in Edge DX, and a script/scheduled trigger to sync ControlUp accounts with an AD group. These tools can help make ControlUp easier to use. The articles can be found at https://support.controlup.com/docs/.
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Read the entire article here...
Troubleshooting Script Execution Issues on Windows Server 2022 with ControlUp
Users experienced scripts not executing on Windows Server 2022 but works on earlier servers. Possible problems were discussed, such as GPO settings, the account the script is running under, and if a signature was needed. It was suggested that a signed script may need to be imported, and if the issue persists to reach out to ControlUp support at support@controlup.com.
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Discrepancies between ControlUp Consoles and Universal Sync Script Setup
A user asked about discrepancies between two ControlUp consoles, with some machines showing ‘Install Agent’ in the host column of the machine details. The user was advised to set up the Universal Sync Script (https://support.controlup.com/docs/euc-synchronization-with-universal-sync-script) from GitHub, and asked about their CSM - their account manager who can assist with setup - if needed. The user also asked if all machines were on the same hypervisor.
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Read the entire article here...
Sending MSFT Teams Messages with ControlUp Realtime DX’s Rest Action
A user asked for examples of using Realtime DX's Rest action to send messages to MSFT Teams via the Graph API. It was suggested to follow ControlUp guidelines (https://support.controlup.com/docs/using-webhooks-as-follow-up-action) and use webhooks and Adaptive Cards for Teams. Sample powershell code was provided along with the permissions typically needed (Chat.ReadWrite or ChannelMessage.Send).
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Read the entire article here...