Timothy's new documentation covers collecting event data from Agent, recording additional events, viewing recorded events with the event log report, setting up alerts and automation using the win_event_log index, running a script on a device to scam for historical events and remote control into a device to view events manually. The article can be found at https://support.controlup.com/docs/windows-event-logs-with-edge-dx and was praised for being well done.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Executing Script Actions from Solve Context Menu
The user asked about executing Script Actions from the Solve context menu - depending on the security policy and configuration, some scripts may not be available. It was suggested to check the ones that do show up and apply that to the ones that don't. Documentation for Solve Actions can be found at https://support.controlup.com/docs/solve-actions.
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Read the entire article here...
Checking Citrix Tag Assignment in ControlUp
A user asked about checking if a machine had a specific Citrix tag assigned, to which it was replied that currently ControlUp does not have Citrix tags as a metric, but version 8.8MR (in beta) has a way of adding ControlUp tags to grids through a script that pulls the Tag and writes it to the machine's registry. Details for joining the ControlUp beta can be found in #controlup_product-betas.
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Read the entire article here...
Does ControlUp Use WMI APIs?
The discussion provided an audit answer to the question of if the WMI APIs are used to manage virtual network resources. ControlUp usually uses them sparingly, such as for GPU data collection, but not for Monitor. A Script Action at https://www.controlup.com/script-library-posts/show-local-wmi-activity/ can be used to trace which process uses which WMI query.
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Read the entire article here...
Creating an Alert for Applications Crashing in ControlUp
@member asked for advice on creating an alert for applications crashing, but they weren't sure if they needed a certain event configured first or not. It was confirmed that they needed to configure the event before the agent can pick it up and the process was explained. https://cuacademy.controlup.com/ has more information on ControlUp alerts.
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Read the entire article here...
Latest ControlUp Blogs on Microsoft CloudPC, Intune, and Windows 365, Don’t Miss!
ControlUp is known for having a great technical blog with articles written by very intelligent industry experts with decades of experience. Keep your eye on it; you can truly walk away with good information and be much more knowledgeable on what's trending and essential in IT today.
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Read the entire article here...
Filtering Alerts for Microsoft Windows, MacOS, and Linux Devices
A user encountered issues with alerts for Microsoft Windows, macOS, and Linux devices. It was suggested that they use a filter called 'Platform' in the Device Platform selector field and add a condition for os_name to the alert. As a side note, the value 2 corresponds to Mac and 3 corresponds to Linux.
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Read the entire article here...
Where are the Log File Located in ControlUp
To find the log files for one or more errors, users can install Script Based Actions (SBA) and run it against the cumonitor.exe process in the console, or deploy the monitor with the revised cumonitor.exe.log4net file. For more details, see https://www.controlup.com/script-library-posts/deploy-log4net-for-controlup-processes/ and https://support.controlup.com/docs/how-to-create-monitor-logs-with-log4net. For further assistance, users can contact ControlUp support.
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Read the entire article here...
Assistance Finding CotnrolUp Edge DX Weak Wi-Fi Signal Notification Script
The user asked for assistance finding a script for an Edge DX weak wifi signal notification for end users, and was provided with a script to use and settings to change. It was suggested that adding the device name to the alert could help, as well as to make sure the retrigger delay was not set too low. The user was also advised to include >=1 in the script to ensure notifications were only sent for devices using a wifi connection.
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Read the entire article here...
Targeting Scripts to Specific Devices with ControlUp
It is possible to have a script with a system or user trigger run on certain device groups or tagged devices by checking the tags/groups within the script itself. The 'COMPUTERNAME' environment variable can be used to target devices, and the 'SIPDEVICEGROUP' environment variable can filter by Edge DX device group. A device_group text file stored locally can also be used, although the script will still run on all devices before stopping after the check is made. More details can be found at https://support.controlup.com/docs/scripting-guide#targeting-a-script-at-a-specific-device.
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Read the entire article here...