A user asked about EdgeDX API, looking for a best Index to use and if an API request should be sent for each device. It was suggested to use the (hidden) _devices index and take inspiration from the Edge UI, which can be accessed by pressing F12. Lastly, using the Get-EdgeDXIndexData with a maxrecord of 10000 was suggested which would retrieve all the records.
Read the entire article here...
ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
How to use Scoutsbees Shell Extensions to launch applications
The user asked if they can run an application as part of a Scout with Scoutsbees shell extensions. It is possible to run anything on the Custom Hive or Powershell.exe as System. Login Enterprise combined with Azure was suggested for migration testing or a new application, but Shell execution would have to run in the Custom Hive and System context. The user wanted to avoid going through separate teams and departments to use the logon script in Scoutbees.
Read the entire article here...
Read the entire article here...
How to Include RESCAN DISKS in an SBA Script?
The user asked how to include a RESCAN DISKS command in an SBA script - they suggest adding a couple of lines of code at the end of the script to do this. The code includes a try/catch block and the use of the Out-CUConsole command.
Read the entire article here...
Read the entire article here...
How to Automate Klling Disconnected Sessions with ControlUp
A new user asked about automating the killing of 100 to 150 disconnected sessions, and was advised to use Script-Based Actions. It was recommended to join the free Administrator course offered by ControlUp to learn more, as well as rechecking out the self-paced recording video piece on the triggers. Additional help in creating a trigger was offered.
Read the entire article here...
Read the entire article here...
Analyzing Hive Health and Scout Health in ControlUp Portal
This discussion focused on the difference between hive health and scout health, and the health metrics available in the scout details on the ControlUp portal. It was suggested that a "dead man's switch" be included to better help Scoutbee users with a metric to rule out hive-related issues. Hive availability can also be monitored to understand the reason for no test results in a certain period. The URL for the feature "Scout malfunction alert" is https://support.controlup.com/docs/alerts-for-stopped-scouts.
Read the entire article here...
Read the entire article here...
How to get a lis of what users/groups have access to all of my Delivery Groups with ControlUp
A user asked for a script that would quickly list the users and groups that have access to all of their delivery groups. It was suggested to use the Get-BrokerAccessPolicyRule command with no parameters, however included groups needed to be resolved to get a list of users. A CU_ProcessADObject script was provided to recursively process underlying groups.
Read the entire article here...
Read the entire article here...
ControlUp Incidents and Alerts Stopped Working
Luke has been having trouble getting 33,000 incidents and his alerts stopped working since last Tuesday. He was advised to check the Monitor and Console VM can properly connect to the required back-end service at https://support.controlup.com/docs/communication-ports-used-by-controlup-hybrid-cloud-1 . Luke was also provided with a script from Support to test connectivity at https://support.controlup.com/docs/how-to-check-network-connectivity-to-controlup-cloud-services and was able to download the script. He plans on logging with Support.
Read the entire article here...
Read the entire article here...
How to push metrics from ControlUp to ServiceNow ITOM – metric data ONLY?
The user asked how to push metrics from ControlUp to ServiceNow ITOM. Monitor exports and scheduled triggers can be used for this, as well as improved APIs when they become available in the future. Links to relevant resources are provided at https://support.controlup.com/docs/export-settings and https://support.controlup.com/docs/monitor-cluster-powershell-fields-by-table.
Read the entire article here...
Read the entire article here...
Excluding Logical Drive Letters from Monitoring in ControlUp
A user asked if it is possible to exclude a logical drive letter from being monitored - the answer is to add the letter to a drives value registry on HKEY_LOCAL_MACHINE\SOFTWARE\Smart-X\ControlUp\Agent\ExclusionRules. Additionally, a script or registry controller can be used to get or set excluded drives.
Read the entire article here...
Read the entire article here...
Health Checks for VMware UAGs Using Horizon and UAG APIs within ControlUp
A user asked for suggestions on what metrics to assess in a project to do better health checks on VMware UAGs using Horizon and UAG APIs. Ideas include alerting when a connection server exceeds a threshold, and when services are not in a running state, as well as low available memory and high CPU. These metrics would also be desirable to display in ControlUp's Solve and Console. Discussions also included Dennis' idea to bring the data to Edge DX and a feature request for UAG data.
Read the entire article here...
Read the entire article here...