A user experienced an error when running an automated action with EventID 5005 due to UAC being enabled. The user then ran the action as a specific user that had rights to start VMs in vCentral, and it was suggested that the action could be run from a Monitor server instead. Any logs can be shared by opening a ticket or in private with support. ControlUp has a log4net script action available to investigate this issue further. The registry key EnableLUA will be read if the script is set to "controlup console/monitor".
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Can $(username) be Used as a Variable for Windows Event Alert Templates?
A user asked if $(username) could be used as a variable in an alert template for Windows events. This is not possible, but the value can be seen in the Incident pane if the variable is included in the trigger criteria. This was confirmed with testing. The Template variables can be found in Google Sheets.
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Monitoring/Remediating VMware Horizon VDI with Triggers and Scripts
The user is looking for input on triggers and scripts to monitor/remediate VMware Horizon VDI environments. They recommended using a logon script triggered when a slow logon threshold is reached. Tuning the timing parameters and enabling extra logging is suggested.
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What is your favorite Solve Feature/functionality?
The discussion focused on the Solve feature of ControlUp, particularly its topology view, per column filters, integration of components, RemoteDX graphical layout with Blue computer icon for direct access to physical endpoint, and script-based actions. It is also web-based and works on Macs.
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Retention of Logged Events in ControlUp Management Console
In the ControlUp Management Console, events are logged for a default period of 60 minutes; this data is stored in-memory and reset when the console is reopened. For searching and analysing Windows Event from the past 14 days, the Incidents pane can be used. To access older events, community incident triggers should be disabled.
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Troubleshooting Error “Install .NET FW 4.8 on the target machine” with ControlUp
A user encountered the error "Install .NET FW 4.8 on the target machine" and found it was due to a conflict between 8.7 and 8.8. The user needed to remove some .NET patches and run the console with an admin account on the monitor server. After upgrading the agent, the error was resolved. There was also an issue with scripts, which was fixed after upgrading the agent. It was mentioned that the 8.7 Realtime console was liked.
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How to set a ControlUp Trigger with multiple schedules?
Users discussed finding a clean way to set a trigger with multiple schedules for monitoring Horizon services. It was suggested to use a PowerShell script with IF logic for this. To prevent getting emails when the server closes for patching, a maintenance window could be set, with a different action taken if the service is down for more than 30 minutes. ControlUp's Realtime DX can be used to set a custom schedule. An example script was provided, which requires the user to edit it with the event IDs they want to monitor for and any services to be excluded. This thread can be added to the FAQ page.
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Testing File Share Availability Using a Shell Scout
A user asked about testing file share availability which can be done wtih a Shell Scout - this can be done using a PowerShell script that checks the share and exits with a code != 0 if it fails. To handle permission access issues, a PowerShell script can be amended by adding a credential to the test-path command. More information can be found at: https://support.controlup.com/docs/shell-execution and https://devblogs.microsoft.com/scripting/powertip-test-the-presence-of-a-remote-share-by-using-powershell/.
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Setting up Alert for Remote On-Prem Servers in ControlUp
Several users asked about creating an alert to notify them if two on-prem servers are offline longer than 10 minutes. It was suggested to set up a script to check the servers and additional metrics every 10 minutes, run a Scout to test ports for the service, or use the ‘System Down’ trigger in Console (RealtimeDX). A brainstorm session was organized for the next day to further discuss the issue.
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Event-Based Triggers for Disk Space Monitoring
A user asked if it is by design that an advanced trigger set up for disk space below 10% runs only when the value of the free space changes. It was confirmed that triggers are event based, and two solutions were mentioned - restart the Monitors or add another event such as CPU utilization, which can frequently cross the threshold. CPU utilization was confirmed as the latter approach used.
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Read the entire article here...