The RemoteDX Plugin is not installed for users accessing the Citrix Workspace App through a web browser. Both the Workspace App and RemoteDX Plugin need to be installed on the device for session establishment.
Read the entire ‘Citrix Workspace App Access: RemoteDX Plugin and Installation’ thread below:
RemoteDX Plugin, if users access the Citrix Workspace App via a web browser, then that plugin would not be installed?
Workspace app and remote dx both need to be installed on the device
And session needs to be established using the workspace app installed on the device
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