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ControlUp Latest GA Version for MacOS: Missing Features and Solutions

Posted on June 24, 2024

A user installed the latest GA version of ControlUp for MacOS and did the initial config for screensharing and admin control. However, they were unable to see any Installed Applications, Missing Patches, or Power Events using DEX on a Windows PC. Another user confirmed that these features should be available, and checked with a Mac developer to clarify. It turns out that Missing Patches and Installed Applications reports are not available for MacOS, and a UserVoice feature request can be helpful. The Installed Apps report supports MacOS with the latest 2.14 agent version, while only Power Events is missing. A Mac developer will be consulted for more information and the documentation will be updated.


Read the entire ‘ControlUp Latest GA Version for MacOS: Missing Features and Solutions’ thread below:

Hi friends, I just installed a 2.12.9.1094 (the latest GA Version for MacOS) on our first MacBook Pro. I did the initial config for screensharing and admin control. I am using DEX on my windows PC to look at the MacBook and I am unable to see any Installed Applications, Missing Patches, or Power Events. Is this normal or do I need to do some extra backend config? Thanks!

Edit: The device is on Sonoma 14.5


A new GA version is coming out soon. Although I believe most of those should be available with 2.12 also

@member do you know if those should be available?


@member Thanks for the fast response! I’ll keep my eyes open for it.


Hi @member, from this KB:

so Missing Patches and Installed Applications reports are not available for Mac OS


@member Thank you!


I am 99% sure this is true for Power Events as well

as usual, a UserVoice item for feature requests like this can help!

it seems the Installed Apps report may support Mac OS as well, but maybe it does require the latest 2.14 agent version (still in beta)

let’s wait for @member to clear this up for us

(we will update our documentation anyway ASAP)


Installed Apps is there for 2.14


Sounds good, thank you!


Only Power Events is missing for me


I’ll check with our Mac developer tomorrow on the power events and let you know.

Continue reading and comment on the thread ‘ControlUp Latest GA Version for MacOS: Missing Features and Solutions’.  Not a member? Join Here!


Categories: All Archives, ControlUp One Platform
Topics: ControlUp Agent, Microsoft Windows, Reporting

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