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ControlUp Licensing and License Pooling

Posted on January 19, 2023

The user asked about ControlUp licenses – there are concurrent licenses based on the number of opened sessions, and pooling is used to keep track of license usage. For VDI, licenses are counted for each powered on machine. More information on this can be found in the pricing page on the ControlUp website (https://www.controlup.com/pricing/).


Read the entire ‘ControlUp Licensing and License Pooling’ thread below:

Hi, just one short question about the license.. we have 3.500 registered licenses. Does it mean we can monitor 3.500 active sessions or is it based on unique users?


It means you can monitor 3500 sessions (active or disconnected)

It’s concurrent licensing based on the number of opened session

A bit different for VDI where we count a license for each powered on machine

There is an explanation of all of this in our pricing page: https://www.controlup.com/pricing/

all the way down to the FAQ on this page


perfect, thanks @member for that information.. now it’s clear to me.


And one important thing: licenses are not specific (you can have 3500 VDI today and 3000 XenApp sessions + 500 VDI tomorrow…)


Late to the party here but for visibility we also have this KB about how licenses are calculated.


@member The licenses are pooled. When a session is started it consumes a license. Once the session is no longer, the license is sent back to the pool

Continue reading and comment on the thread ‘ControlUp Licensing and License Pooling’.  Not a member? Join Here!


Categories: All Archives
Topics: Citrix, ControlUp Licensing, VDI

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