Gathering logs through ControlUp Academy and PowerShell scripts

A discussion took place about using ControlUp Academy to gather logs via PowerShell scripts. Hosting a CDN in Azure was suggested as a solution. However, another user suggested creating a function instead that would prompt for the log location and then download it as a .txt or .log file. This would be helpful in situations where users don’t have time to provide logs or are VIPs. The idea was also brought up to consolidate all log-related ideas into one to put pressure on product management. There was also a question about whether input can be prompted in EdgeDX or ControlUp for Desktops.

Read the entire ‘Gathering logs through ControlUp Academy and PowerShell scripts’ thread below:

another one

what logs are you looking to gather? we created this function with powershell and hosting a cdn in azure

Any logs

Logs I create via a powrsell script

Crash logs , any logs I want to provide a path and them click download and it should download the log from the device and download it

you should be able to create ps scripts for each of these in edgedx

That’s the thing why create a script for each log ,

Create a function that prompts you for the log location it uses the same protocol that’s in the file transfer in the remote control and it downloads the log

fair enough. my use case was fairly limited so if this helps then great

Here i have 2 exp now

i need to get the logs off the device , User doesnt have time for me to get the logs from him

and the other user is a VIP and the support team doesnt get time booked with them

if i could just run a action from controlup , past the logs location and click get or download it will go and fetch the log file as a .txt or even as .log file