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Inviting Users to Scoutbees with Limited Permission

Posted on May 18, 2023

A user asked why they can’t invite a user in Scoutbees and give them only access to Scoutbees. Though integrated with Solve, Scoutbees can’t directly invite users, but when the user migrates to DEX, they will be able to separate the different platforms/products. The user has asked Support to create another viewer user with only Scoutbees access.


Read the entire ‘Inviting Users to Scoutbees with Limited Permission’ thread below:

hi, why do i get this error when i want to invite a new user to our scoutbees ? user has no account in controlup needs only a viewer access to our environment.


Scoutbees integrated with Solve I assume? In that case Scoutbees "hands over" the user management to Solve. Hence why you cannot invite users from Scoutbees directly.


yes exactly. so i can’t invite a user and give him only accesso to scoutbees?


Unfortunately no. However, soon you’ll be able to migrate to what we call DEX. DEX will allow you to separate the different platforms/products


strange, cause we have some users in scoutbees that have viewer access only to scoutbees and not to solve and i don’t want to give them more permissions. i will ask the support, maybe they can create me another viewer user. thanks

Continue reading and comment on the thread ‘Inviting Users to Scoutbees with Limited Permission’.  Not a member? Join Here!


Categories: All Archives, ControlUp Synthetic Monitoring
Topics: ControlUp Solve, Migration, SaaS & Web App Availability Testing, Synthetic Monitoring

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