Various members discussed the need to reboot servers on a weekly basis, and the issues it could create with load balancing. It was suggested that ControlUp users stop and start the monitors directly from the console, which can properly rebalance the environment. It was also suggested that a PowerShell command be created to restart the monitor services at once.
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Automation & Alerting Related Training & Support Archives
Automation & Alerting training and support-related archives from inside the ControlUp Community on Slack.
Getting Alerts for Low WiFi Signal with ControlUp
A user asked about getting an alert for low wifi signal exclusive to computers using wifi, and was suggested to use a parameter with a specific value. The user then asked if it's possible to get a toast notification for the end user showing a "low wifi signal" message - which can be done using a script from the ControlUp Script Library (https://www.controlup.com/script-library-posts/notify-user-when-poor-wi-fi-detection/), and a demo video can be found on Vimeo (https://vimeo.com/manage/videos/766155433). The user also shared that their alarm usually goes off at 6.30am and they get out at 6.45.
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Read the entire article here...
What ControlUp Trigger / Automated Actions To Use For CVAD Environments?
The user asked what automated actions people use for CVAD Environments and shared some of their go-tos. These included checking session state, trimming processes, adjustingpriority, and rescaling based on RAM. Another user shared their top AA use cases and suggested adding additional Automated Script based actions.
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Read the entire article here...
Understanding Trigger Export Across Environments in ControlUp
A user asked about using the Trigger Export feature between different environments and GUID IDs. It was discovered that any organization-specific things need to be re-selected after importing, and the documentation team will document this further. The Trigger can display a yellow warning exclamation point if values are missing, and testing will be done to confirm this. ControlUp Stress Trigger template exports will be compared to validate.
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Read the entire article here...
How to Setting Up an Alert in ControlUp Edge DX
The user was trying to set up an Alert, but could not get desired results. Following advice from others, it was suggested to use "like" instead of "=" for anything Event_, set the event source as "cu agent" and make sure to collect the event. Changing "=" to "contains" did the job. For future reference, it was asked why "contains" should be used for event logs.
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Read the entire article here...
ControlUp Agents is Randomly Uninstalled
An issue arose where ControlUp Agents randomly got uninstalled from some servers overnight. It was suggested to check the Real-time console settings and the command line to see if they were in 'Temp Mode', which can cause the issue. The solution proposed was to uninstall and reinstall the agent and configure the settings accordingly. An article can be found at https://support.controlup.com/docs/controlup-agent-temporary-mode-and-how-to-change-it?highlight=IsTemporary#what-is-the-fix-for-this-problem.
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Read the entire article here...
How to setup a ControlUp Trigger to alert if our cloud connectors lose connectivity?
The user was unsure if "0" meant "not connected" or "1" meant "connected" when setting up a trigger for cloud connectors in the ControlUp platform. The user was informed that by exporting the view in the realtime console, the CSV will contain numeric values for the column; connected = 1 and disconnected = 2. They can also check the Stress Level Dialog for other enumeration values. Dennis suggested adding a note regarding the values into the trigger dialog as well. The user agreed to look into this.
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Read the entire article here...
Solving DNS Issues for Horizon View/VMware Horizon and Controlup Agents
This discussion focuses on a DNS issue experienced with Controlup agents communicating with the console and monitor. Possible solutions include using a logoff script to release the IP address, solving the DHCP scavenging issue, flushing the DNS, and setting permissions to only allow the DHCP server to update DNS records. VMware Horizon (previously Horizon View) was also mentioned.
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Read the entire article here...
Get the Best Triggers for Alerting from the Community and Trigger Pack
A user asked for triggers to be shared with the community for alerting in their environment - focusing on VMware Horizon triggers but other types are welcomed. A second user showed interest in WiFi triggers. In addition, the Trigger Pack provides additional triggers related to VMware, Citrix, Microsoft, FSLogix and more and can be found at https://support.controlup.com/docs/trigger-packs.
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Read the entire article here...
Creating ControlUp Triggers and Scheduled Reboots in ControlUp
The user asked for best practices when creating triggers in ControlUp and shared their own "findme" trigger for testing automated actions. This trigger is based on an active application title and can be used to fire the trigger when needed. They then covered the use of scheduled triggers for reboot schedules, with examples and providing a filter example with regex. Finally, a trigger for Wi-Fi signal strength, with an example of a created toast notification, was mentioned. Trigger Packs from ControlUp were also included in the post. The Trigger Packs link can be found at https://support.controlup.com/docs/trigger-packs.
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Read the entire article here...