A new user asked for help on running a PowerShell script on multiple Citrix VDAs to gather information about Windows updates and VDA versions. They currently receive two emails per triggered event and would like to condense the output into one file and only receive one email at the end of the month. Other users suggested using the tag system or ControlUp modules to achieve this.
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Citrix Related Training & Support Archives
Citrix training and support-related archives from inside the ControlUp Community on Slack.
Improving search functionality in ControlUp’s VDI section
A discussion on ControlUp's search functionality for VDI users led to a suggestion for a search bar at the top of the VDI section, similar to the one available for Employees. The user believed this would save time and clicks when locating specific VDI users. Some concerns were raised about the feasibility of implementing this feature, as it would have to search all VDI objects. The possibility of first-line support continuing to use Citrix Director for this functionality was also mentioned.
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Read the entire article here...
Enhanced Citrix Black Hole Monitoring
What’s new in ControlUp for VDI 9.2 Beta: enhanced Citrix black hole monitoring with deeper visibility into failed connections, smarter detection, and faster action before users feel the impact.
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Read the entire article here...
ControlUp for VDI 9.2 Beta Update is Out (9.2.0.487)
ControlUp 9.2 Beta introduces enhanced Citrix failure visibility, smarter alerting, and faster insight when issues occur. See failures sooner and act faster.
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Read the entire article here...
New in ControlUp 9.2 – Citrix User Connection Failure Monitoring
Real-time Citrix session launch failure monitoring with 27+ classified failure reasons, fast triage, and recommended actions in ControlUp 9.2.
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Read the entire article here...
Using ControlUp for Applications with Citrix Published Apps
A user had a question about using ControlUp for Applications with Citrix published apps. Others clarified that the software requires the ControlUp for Desktops agent, does not integrate with VDI, and is intended for monitoring SaaS applications. The user was also advised to reach out to their customer success manager for assistance. Email addresses were provided for contacting specific managers.
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Read the entire article here...
Running Citrix? ControlUp for VDI 9.2 Beta closes some long-standing gaps
If you are running Citrix in your environment, then I feel you will find ControlUp for VDI 9.2 Beta delivers some very meaningful upgrades: registration failures, connection failures, and “everything looks fine, but users can’t connect.”
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Read the entire article here...
Introducing Global DEX Findings by ControlUp
Over the past several months, we’ve been using ControlUp’s global, anonymized telemetry to look for real patterns—crash surges, unstable binaries, regressions tied to specific builds, and behavior that only becomes obvious when you zoom out beyond a single environment. Not alerts. Not anecdotes. Actual signals that repeat across many customers.
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Read the entire article here...
Customizing ControlUp Session Activity Report with Powershell Script
A user requested help in narrowing down the results of their session activity report to only show users who have launched a VDI session, and received suggestions to use a Powershell script. The script was provided and instructions on using it for Citrix platforms can be found at the given URL. The script can be modified for different timeframes and export locations.
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Read the entire article here...
Finding Little to No Usage in ControlUp’s Delivery Groups
A user asked for suggestions on how to find groups with little or no usage in ControlUp. Another user suggested using Citrix monitor's list of unused applications as inspiration, and another suggested checking each group individually or finding a way to see trends for multiple groups at once. No solution was determined.
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Read the entire article here...