A group of ControlUp members discuss issues with the integration between W365 CPC and HDX. They note that EdgeDX does not detect brokering of a Cloud PC session, but the current configuration does show access to TURN and use of UDP. The group mentions that this may be due to the VDA configured on the device. There is also mention of potential confusion around which agent to use for the CPC Desktop, and a suggestion to pull a query to track the number of CPCs with a VDA installed and see what is reported. It is noted that there is interest from established enterprises to go this route.
Read the entire article here...
Cloud Computing Related Training & Support Archives
Cloud Computing training and support-related archives from inside the ControlUp Community on Slack.
ControlUp on the Road!
It’s always a pleasure to meet in person, chat, discuss technology, enjoy a drink, and share a few laughs. Therefore, I wanted to share the upcoming events we will attend. We would love to meet you if you plan to attend or are considering it. Please stop by our booth and let us know you are a community member! ;) if you’d like to schedule a meeting with one of us to discuss anything in more detail, please let me know, and I will ensure you are well taken care of.
Read the entire article here...
Read the entire article here...
ControlUp for VDI v9.1 Beta is HERE!
I am happy to inform you that ControlUp has opened the ControlUp for VDI v9.1 beta! and more….
Read the entire article here...
Read the entire article here...
Troubleshooting and Reinstalling Scoutbees Hive in ControlUp
A user was having trouble updating Scoutbees Hive and asked for advice on the best way to reinstall it while retaining scout data. Others suggested using maintenance mode to stop scouts and ensure no files are in use. Another user experienced some issues with their API key after reinstalling the program and opened a ticket to resolve it. The use of maintenance mode was confirmed as the safest method. ControlUp URLs mentioned include the Support Center and Control Panel.
Read the entire article here...
Read the entire article here...
Choosing Between EUC and Sync Folders for Creating Triggers: ControlUp Discussion
A user asked about creating triggers for low disk space and wondered if using the folder EUC or the builtin Sync folder was better. Another user suggested using the location of the agent or filter criteria instead. Finally, an offer for help with reviewing the trigger is given.
Read the entire article here...
Read the entire article here...
Troubleshooting “Disconnected from Cluster” Message in ControlUp Monitors
A user reported receiving a "disconnected from cluster" message after adding the Monitor again and was directed to check the network requirements article for ControlUp Monitors. The article can be found at https://support.controlup.com/docs/communication-ports-used-by-controlup-hybrid-cloud-us-customers#from-the-realtime-monitor-machine and suggests that the disconnect could be due to the monitor not being able to communicate with the coordinator.
Read the entire article here...
Read the entire article here...
Understanding the Need for fabric.controlup.com in Testing VDI & DaaS
A user asked about why fabric.controlup.com is included when testing VDI & DaaS. Other members explain that it is needed for Remote DX and suggest adding the URL to documentation about communication ports used by ControlUp. URLs for EU and US customers are provided. The user acknowledges their error in reading.
Read the entire article here...
Read the entire article here...
Sending Email Alerts for ControlUp Folder Event Messages
The team discussed how to send an informational email alert when an event is triggered within the ControlUp folder. Different members offered their expertise and suggestions, including using the ControlUp Academy, creating a Windows Event Trigger, and incorporating a PowerShell script to format the email's body. Ultimately, the team concluded that ControlUp does not allow triggering actions based on informational events, but recommendations were made to run a scheduled trigger or use task scheduler to execute the script at regular intervals.
Read the entire article here...
Read the entire article here...
Understanding the “Public DNS Name” Setting in ControlUp Monitor
A user asked for clarification on the purpose of "Public DNS Name" in the monitor settings. Another user explained that this parameter is used for deploying a monitor using powershell, particularly for monitors in Azure or AWS. A ControlUp support documentation link was provided for more information. This setting is used to specify the address on which the monitor exposes port 443 for outbound agent connections.
Read the entire article here...
Read the entire article here...
Troubleshooting Unmanaged AVD Session Hosts in ControlUp Console
A user asked for assistance in managing Azure Virtual Desktop session hosts in the ControlUp console. They have installed the ControlUP monitor and agent on a virtual machine in Azure, but the status remains unmanaged for the AVD session hosts. Other Azure metrics are visible. A suggestion was made to test communication on port 40705 and to use the "install-cuagent" cmdlet with a dex api key for self-registration. Helpful links and instructions were provided.
Read the entire article here...
Read the entire article here...