The user was trying to deploy Remote DX agent to macOS via MDM and terminal but encountered errors. It was asked if Citrix or Horizon were used and later clarified that Citrix is being used primarily and version 1 from download center was attempted. Windows part works and a bug case has been opened. The user thanked for the feedback.
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ControlUp for Remote Clients
Any time line when ControlUp Remote DX data will be included in historical reports?
This Slack discussion discussed upcoming features related to RemoteDX for the ControlUp streaming project: including visibility in historical reports, Client Metrics under Session Details and Gantt, and a new Preset in Session Activity. The user asked about previewing the features in their environment, and the PM offered their availability for a scheduled session.
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Read the entire article here...
Troubleshooting General VDI Slowness with Multiple Screens
A user asked for help in finding the source of general slowness in a VMware environment with 4-6 screens, no GPUs, and W10 Kiosks. ControlUp is being used to identify the bottleneck but CPU and RAM are not the source. GPU memory was discussed as a possible bottleneck, and it was suggested to check settings like Display memory limit, CPU metrics, network connectivity and RTT times, plus the fact that the EDT protocol can help. The user later reported that their lobbying for GPUs paid off, and they are getting 12 servers with 2xAmpere A16 GPUs.
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Read the entire article here...
How to Show the External Source IP Address in ControlUp Solve
The user asked if there was any way to display the external source IP address of a session in ControlUp Solve like in Citrix ADM. It was suggested to add the Client Public IP address to the view, and it may require Remote DX to populate the value. Another suggested option was a script to obtain the information; however, the user opted to use Citrix ADM since it includes historical data.
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Read the entire article here...