Widget Wednesday #11 introduces enhanced dashboard filters in ControlUp Dashboards, including improved search, AND/OR logic, and shareable filter-based URLs to streamline device analysis and collaboration.
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ControlUp Insights Related Training & Support Archives
ControlUp Insights training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Data Loading Issues in ControlUp VDI App
A user was having issues with loading data in the VDI app on ControlUp. Suggestions were given for troubleshooting, including checking the agents on the data collector and following courses in the academy. The user also shared a connectivity test they ran from one of their monitors. After examining the monitors, everything seemed to be inbound and outbound communication was set up. However, the user noticed a recurring error in the event viewer on the agent machines.
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Read the entire article here...
Widget Wednesday #9: Getting Started with ControlUp Dashboards
In this episode of Widget Wednesday, Chris Twiest walks through how to get up and running with ControlUp Dashboards—especially if you’re new, short on time, or not sure where to begin. The session is intentionally practical, with no assumptions or pressure, and focuses on the quickest path to building something useful.
Where to start
The episode opens with the basics of approaching dashboards for the first time.…
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Read the entire article here...
ControlUp DEX Portal: Missing Features and Limitations
A discussion about the missing features and limitations of the DEX Real-Time Portal compared to the classic ControlUp Real-Time Console. Users share their experiences and preferences, including the ease of reading and filtering events and the lack of real-time data in the DEX portal. Some suggest separating data into different tabs for better troubleshooting, while others note that some columns in DEX show no data for the same server. A suggestion is made for a session with the product manager to improve understanding and workflow of the DEX portal.
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Read the entire article here...
Tips for Including IGEL Endpoints in ControlUp Reports and Dashboards
Multiple ControlUp members discussed how to include IGEL endpoints in a report and dashboard. Different solutions were proposed, such as using a custom index and dashboard, or filtering the Device Inventory Dashboard by OS patch string. The issue is planned to be fixed in February, but temporary solutions are available. URL: https://support.controlup.com/hc/en-us/articles/360012939118-Device-inventory-dashboards
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Read the entire article here...
Widget Wednesday #6: Analyzing AI Website Usage with ControlUp Dashboards
In this episode of Widget Wednesday, Chris Twiest walks through how to analyze AI website usage using ControlUp Dashboards, showing how to turn end-user activity data into clear, actionable insights across your environment.
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Read the entire article here...
Widget Wednesday #4: Using Curated Metrics for Clearer Dashboard Insights
In this episode of Widget Wednesday, Chris Twiest explores how curated metrics simplify dashboarding and improve data quality, using the Average Wi-Fi Signal Strength Over Time widget as a practical example inside ControlUp dashboards.
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Read the entire article here...
Managing Duplicate Device Entries in ControlUp
ControlUp users discuss options for cleaning up duplicate device entries, which occur frequently during customer device migrations. Suggestions include adjusting cleanup rules, using a PowerShell script to automate deletion of duplicates, and deploying the agent with the property REGISTERWITHNAME=1. A helpful user has shared their script to automate the cleanup process.
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Read the entire article here...
How to Create a Dashboard in ControlUp?
A user asked if it is possible to create a dashboard in ControlUp. A colleague offered support and shared a video explaining how to get started and build detailed dashboards. They also suggested joining the # channel for additional assistance. Certifications from ControlUp are available.
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Read the entire article here...
Retrieving Historical Incident Data from ControlUp with PowerShell Cmdlets
A user asked about retrieving historical incident data from ControlUp using PowerShell cmdlets and the community offered insights. The user found that the incidents pane data is not available through an API but will be replaced by the events pane in dex. An API for the events data may be available in the future.
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Read the entire article here...