A user asked if it is possible to create a dashboard in ControlUp. A colleague offered support and shared a video explaining how to get started and build detailed dashboards. They also suggested joining the # channel for additional assistance. Certifications from ControlUp are available.
Read the entire article here...
ControlUp Insights Related Training & Support Archives
ControlUp Insights training and support-related archives from inside the ControlUp Community on Slack.
Retrieving Historical Incident Data from ControlUp with PowerShell Cmdlets
A user asked about retrieving historical incident data from ControlUp using PowerShell cmdlets and the community offered insights. The user found that the incidents pane data is not available through an API but will be replaced by the events pane in dex. An API for the events data may be available in the future.
Read the entire article here...
Read the entire article here...
Troubleshooting Blank Lines in ControlUp Auto Action Output File
A user is experiencing extra blank lines in the Auto Action output log file when running with the .NET engine. They are seeking advice on how to suppress or clean up these lines automatically. Other users suggest checking for newlines in the messages and the use of string.join which could potentially add additional newlines. The post ends with a question about best practices surrounding newlines in messages.
Read the entire article here...
Read the entire article here...
New Capability in ControlUp 9.2 to Monitor and Trigger VDA Registration in Real Time
A user asked for help with obtaining the current registration failure reason in ControlUp, similar to what is available in Citrix DaaS Monitor. @member mentioned that the upcoming 9.2 release will introduce a new capability to monitor and trigger on VDA registration state in real time. This will provide deeper insights and allow for automation actions to be taken against DDC or VDA.
Read the entire article here...
Read the entire article here...
Monitoring Free and Paid SAAS Usage with ControlUp.
A discussion about monitoring user's usage of Free or Paid SAAS services. The suggestion was to use license metering and/or the capabilities in CU4C for shadow SaaS. A resource was shared at https://www.controlup.com/resources/blog/making-your-digital-workplace-more-secure-with-user-risk-analytics-and-shadow-it-insights/
Read the entire article here...
Read the entire article here...
Understanding CVAD Disconnect Reasons in ControlUp and Citrix Director
The discussion focuses on the "CVAD Disconnect Reason" column under User Sessions in ControlUp's web UI. The user has not seen any valuable metrics and another user asks what Citrix Director shows for that reason. It is mentioned that the latest 9.1 and upcoming 9.1.5 releases will have improved metrics for Citrix connection issues. The location of the "CVAD Disconnect Reason" in Citrix's DaaS monitor is also discussed and a link to Citrix's documentation on troubleshooting failure reasons is shared.
Read the entire article here...
Read the entire article here...
Episode #20 – Conversation with Ryan Mangan, Founder of EfficientEther
Tune in to Episode #20 of ControlUp Community Radio, where host Douglas Brown welcomes Ryan Mangan, founder of EfficientEther, a cutting-edge platform dedicated to optimizing cloud costs through AI technology. With nearly 20 years of expertise in user computing, Ryan brings deep insights from his extensive work with RDS, VMware, and Azure Virtual Desktop.
Ryan shares his journey and the motivation behind launching EfficientEther, highlighting how organizations face increasing complexities and waste in managing cloud expenditures due to subscription-based models.…
Read the entire article here...
Read the entire article here...
Episode #19 – Conversation with Beau Dolinsky, VP of Customer Experience at ControlUp
Tune in to Episode #19 of ControlUp Community Radio, where host Douglas Brown interviews Beau Dolinsky, Vice President of Customer Experience at ControlUp. Beau shares insights from his impressive career, including roles at Citrix and Zoom, and discusses his passion for creating exceptional experiences.
Beau emphasizes the value of a “customer-obsessed” culture, detailing how addressing customer pain points and actively incorporating feedback can significantly reduce churn and enhance overall satisfaction.…
Read the entire article here...
Read the entire article here...
Upcoming Features from ControlUp – What to Expect!
The team discussed the availability of the Big Screen Dashboard in Power BI, with the answer being no but with a bit of possibility. The Dashboard is designed specifically for real-time use, which Power BI is not suited for. However, a blog post will be published next week on how to translate a Grafana widget to Power BI, allowing for similar insights. The team is also working on a ControlUp Innovation Guild space within the product for easy access to dashboards.
Read the entire article here...
Read the entire article here...
ControlUp Named ControlUp Named a Leader in Gartner’s 2025 Magic Quadrant for DEX — Again!
ControlUp is proud to share... ControlUp has been named a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools. Again.
Read the entire article here...
Read the entire article here...