A user is asking for help writing a trigger in CU VDI that alerts users to clean up their D drive. Another user suggests using PowerShell with BurntToast to create toast notifications, but notes that it must be run in the user's session. They provide several methods for doing so, including running in each user's session and creating a scheduled task. Another user suggests writing a script that runs on the monitor instead of the target machine and uses Invoke-CUQuery and Invoke-CUAction to get information and run the toast notification script on the user's session. They note that there are some nuances that need to be figured out and suggest using Get-CUAvailableActions to get the action ID of the toast script. A working example is requested.
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Databases Related Training & Support Archives
Databases training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Time Zones with ControlUp
Some users reported experiencing incorrect time zones on Windows endpoints in the Netherlands, with some showing locations in the US and Australia. ControlUp uses location services or IP address to determine location, with location services being the primary option. However, devices not using location services may still have incorrect locations based on their IP address. Disabling location services does not solve the time zone issue. It is possible that Microsoft's IP to location database has errors.
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Read the entire article here...
Service Trigger in ControlUp – Is it Possible?
A user asked about creating a service trigger and potential options such as "not equal to RUNNING" were suggested. Another user suggested checking for corresponding processes that start a service and monitoring that instead. However, it was mentioned that triggering off of a service that runs under svchost may not be possible. The user ultimately decided to submit a feature request for this capability.
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Read the entire article here...
Troubleshooting EUC Connection in Citrix 2407
After upgrading a lab to Citrix 2407, a user noticed EUC Connection was no longer working and opened a ticket. The property 'VMPoweredOnDate' does not exist on type 'XenDesktopMonitor.XenDesktopMonitorV2.Connection'. A suggested method for troubleshooting is also mentioned.
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Read the entire article here...
Measuring Latency in ControlUp/Dex: How to Identify and Address Similar Cases
A user posed a question about measuring latency between client and server using ControlUp/Dex. The group brainstormed potential solutions and asked clarifying questions, including the type of server backend (database). The goal is to proactively identify similar cases of latency in the future.
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Read the entire article here...
Measuring Latency in ControlUp: Solutions and Confusion Over Windows Applications
A user is asking for ways to measure latency in ControlUp. The possible solutions suggested are using Scoutbees (if configured), ping and tracert scouts, Web Application scouts, and Site load measurement. One user asks if it can be used to measure the latency of an executable, but the application in question is an old Windows app without a web URL. The discussion continues about similar threads on the topic.
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Managing Scripts in ControlUp
The user asked for a way to limit the number of scripts in ControlUp. They wanted to be able to delete unwanted scripts or hide them from view. Dennis suggested a query to delete unwanted scripts, which is supported for on-prem users, but is not officially supported. Landon also chimed in with thanks.
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Read the entire article here...
Adding CLEANMGR to an Existing ControlUp Cleaning Script
ControlUp users discussed adding the CLEANMGR method to an existing script for cleaning up the Windows Update Cleanup from Disk Cleanup. A script from the CU Script Library may be able to help, with the necessary options to include the desired folders. The Clean Windows System Drive script may also be an option. Get more information about scripts at https://support.controlup.com/docs/add-scripts-from-the-script-library.
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Tracking Downtime and Uptime for VDIs in ControlUp
A user asked for ways to track downtime and uptime percentage of their VDI's for an SLA with a customer. A team member suggested using Scoutbees or the session count historical dashboard. Another option is to use the ControlUp powershell module to build a database for tracking availability. A UserVoice request can also be made for this feature. URL: https://support.controlup.com/v1/docs/monitor-cluster-powershell-api-cmdlets
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Modifying Fields in ControlUp at the Database Level
A user asked about modifying fields in ControlUp at the database level, specifically mentioning the "Description" field. Another user suggested using the Tags column, which is available through a post-VM boot script. The possibility of using a logon script based on user details and connection was also mentioned. The URL for adding the Tags column is provided: https://support.controlup.com/docs/add-tags-column-to-information-grid
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Read the entire article here...