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FSLogix Related Training & Support Archives

FSLogix training and support-related archives from inside the ControlUp Community on Slack.


Support for CPM Containers in ControlUp

Posted on September 30, 2025

There was a discussion about migrating from fslogix containers to CPM containers and if it is supported in ControlUp. It was mentioned that there is currently no native integration for CPM containers, but users can request it as a feature. They are currently using FSLogix instead.

Read the entire article here...


Troubleshooting AppX Packages with FSLogix in ControlUp

Posted on September 18, 2025

Users discussed issues with black screens related to AppX packages when using FSLogix, and how this affects logon time. Suggestions were given to disable unnecessary AppX packages or block them through PowerShell or Group Policy, with examples provided. A resource from ControlUp, https://www.controlup.com/resources/blog/appx-packages-slowing-you-down/, was also shared for further assistance.

Read the entire article here...


Troubleshooting Gaps in Phases with ControlUp Tools

Posted on September 18, 2025

A member asked for recommendations in troubleshooting gaps between different phases, specifically the Windows Logon Time to FSLogix. Another member suggested using Process Explorer and shared a script that provides a timestamp to align with the tool. They also shared other tools, such as a remote event log tailer and procmon, and a webinar on using these tools. The webinar and tools can be found at https://github.com/guyrleech/Microsoft/blob/master/event%20aggregator.ps1.

Read the entire article here...


How to Set Up Credentials for ControlUp Scripts

Posted on July 23, 2025

A user asked for help on creating credentials for ControlUp to run scripts. They questioned if they were in the right place and what would happen if their profile was deleted. Someone suggested creating shared credentials in the Monitor settings and checking the permissions in the Security Policy.

Read the entire article here...


Unveiling Powerful New ControlUp Automations: Agent Upgrades, FSLogix Alerts, and More

Posted on March 3, 2025

NEW - Automated ControlUp Agent upgrades, real-time FSLogix container failure alerts, and robust Procmon activity tracing. Streamline user logons, optimize session performance, and effortlessly manage VM power states all with a few targeted scripts…..

Read the entire article here...


Troubleshooting FSLogix Data Collection in ControlUp

Posted on October 31, 2024

Some users reported issues with FSLogix data collection in ControlUp. One user is experiencing a discrepancy between the number of connected users detected and the actual number of sessions. Another user upgraded to version 9.0.5 and is not seeing any FSLogix disks in ControlUp or the Realtime DX or App.Controlup.com. However, another user has not had any issues with FSLogix reporting on version 9.05.

Read the entire article here...


ControlUp Community Radio – Episode #16 – 1st Year Recap with Jed Ayres, CEO of ControlUp

Posted on October 9, 2024

In this milestone episode of ControlUp Community Radio, host Douglas Brown sits down with Jed Ayres, CEO of ControlUp, to reflect on his first year at the helm.

Read the entire article here...


Troubleshooting FSLogix in a Citrix Environment

Posted on September 16, 2024

Multiple users discussed a possible issue with Real-time dx and file handles not being released by 2022 servers in a Citrix environment. A similar issue was mentioned where the shell bridge process was hanging onto profiles and causing issues for users. The environment consists of Citrix, FSLogix, and Azure VMs with Windows 2022 Server. The problem is still being investigated and there is a need for visibility to see what is preventing the release of file handles.

Read the entire article here...


ControlUp Community Radio – Episode #15 – A Conversation with Antony Awaida & Andy Tynes of Apporto

Posted on September 6, 2024

Join us for Episode #15 of ControlUp Community Radio, where host Douglas Brown sits down with Antony Awaida, Founder and CEO of Apporto, and Andy Tynes, Head of Sales and Alliances. In this episode, Antony and Andy share the story of Apporto’s growth, its leadership in the education sector, and plans to expand into other industries. They discuss Apporto’s unique cloud-based approach to EUC, innovative technology, and how they’re reshaping the VDI market.…

Read the entire article here...


Troubleshooting AppX Load Packages in ControlUp

Posted on August 28, 2024

A user was trying to figure out the discrepancy in the AppX load packages duration time and asked for clarification. Another user mentioned that the gap in the total duration was 2 seconds, caused by the operating system. They suggested disabling appx packages or checking storage speeds and profile sizes to improve login duration. Another user added that ControlUp shows what it knows to look for, but there may be other things happening that are not logged or classified yet. The original user thanked both for their helpful responses.

Read the entire article here...


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