A user is having issues with intermittent connections dropping and was advised to periodically reboot the UAGs due to port exhaustion. Other suggestions and ways to monitor the UAGs for this issue were discussed. There is currently no UAG monitoring available in ControlUp, but it is expected to be added in version 9.2. The discussion also includes a mention of a UAG health check script using the Horizon API, and the upcoming feature of UAG support in version 9.2.
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Microsoft Related Training & Support Archives
Microsoft training and support-related archives from inside the ControlUp Community on Slack.
Collaboration and Suggestions for ControlUp Workflow Scripts
Some users expressed appreciation for recent changes to ControlUp Workflows, and asked where to find a script for Grant Temporary Device Admin Access. @member stated they have the script, and @member offered to review it. They also mentioned an issue with removing a scheduled task, and suggested using a scheduled task in the Workflow instead. The script is given at the end of the input.
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Troubleshooting the Microsoft Copilot+ Readiness Dashboard in ControlUp
The team discussed the availability of the ai_report index in the Microsoft Copilot+ Readiness Dashboard. It was determined that a custom script is needed to populate the index and it can be found under device events. Support may need to be contacted if the script does not run automatically. A new automation and scripting dashboard has been added for more details on script runs.
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Read the entire article here...
Troubleshooting Wi-Fi Signal Timeline in ControlUp for Desktops
A user reports that the Wi-Fi Signal Timeline in ControlUp for Desktops shows "No Wifi" while their device's network section displays it as connected. It is later discovered that a VPN could be the issue, and enabling the Location service may fix it. However, there may also be a fix in the works. Relevant links: https://learn.microsoft.com/en-us/windows/win32/nativewifi/wi-fi-access-location-changes
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Troubleshooting the SECOCL64.exe Crash in ControlUp.
The conversation on the company ControlUp discusses a crash occurring with the SECOCL64.exe application. Possible causes mentioned include a bug in the application binary, incompatible DLL injection, or a corrupt installation. It is suggested to check the event viewer, verify the installed version, and look for conflicting software. Other solutions suggested include reinstalling or repairing the application and checking for Windows updates. A custom dashboard will soon be released to make it easier to track crashes in an organization. It is also recommended to update audio drivers and disable DLL injections. Registries to enable crash dumps for SECOCL64 are provided for root cause proof.
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Troubleshooting AppX Packages with FSLogix in ControlUp
Users discussed issues with black screens related to AppX packages when using FSLogix, and how this affects logon time. Suggestions were given to disable unnecessary AppX packages or block them through PowerShell or Group Policy, with examples provided. A resource from ControlUp, https://www.controlup.com/resources/blog/appx-packages-slowing-you-down/, was also shared for further assistance.
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Troubleshooting Gaps in Phases with ControlUp Tools
A member asked for recommendations in troubleshooting gaps between different phases, specifically the Windows Logon Time to FSLogix. Another member suggested using Process Explorer and shared a script that provides a timestamp to align with the tool. They also shared other tools, such as a remote event log tailer and procmon, and a webinar on using these tools. The webinar and tools can be found at https://github.com/guyrleech/Microsoft/blob/master/event%20aggregator.ps1.
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Suggestions for Tracking Devices at Specific Office Locations on ControlUp
A user is looking for a solution to track devices being used from a specific office location, but there is currently a bug in the location history report regarding Windows devices. Other users suggest using geolocation through Powershell, but there are limitations with Entra joined devices. Further suggestions include using workflows and advanced features.
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How to Track Resource Usage for Microsoft Teams with ControlUp
A user asks for help in tracking resource usage from Microsoft Teams with ControlUp. Another user suggests looking at the App Trends report to compare usage before and after implementing Teams redirection. The link to the report is provided. The suggested report allows for viewing data points over time for CPU, RAM, and IO usage.
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Understanding ControlUp Real Time Console Diagnostics
A user asked about the use of the ControlUp real time console diagnostics and if they run as the user logged into the console or the monitor service account. Another user responded that it can depend on the action being taken, with some actions using the console user's AD account and others using the services account. More details were requested for a more specific answer. Both users confirmed that the same user that ran the console will also be used for the Diagnostics items such as tracert, ping, eventlog, admin$.
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Read the entire article here...