A user asked about viewing installed store apps in ControlUp. Eugene mentioned that this is currently being worked on and may be included in the upcoming "Agent ONE" release. In the meantime, he suggested using a custom script to create and implement a custom index for reporting on store apps. The script was also shared for convenience.
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Microsoft Related Training & Support Archives
Microsoft training and support-related archives from inside the ControlUp Community on Slack.
Widget Wednesday #19: Create Alerts Directly from Widgets
Widget Wednesday #19 introduces the Create Alert feature in ControlUp Dashboards, allowing users to generate alerts directly from widgets with pre-filled settings, flexible thresholds, and integrated automation actions.
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Read the entire article here...
Increase in M365Copilot.exe Crashes on April 28th
An issue with M365Copilot.exe crashes was brought up, with the number of daily crashes increasing globally on April 28th. The crashes seem to be specific to version 19.2604.52241.0 and if the trend continues, ControlUp may report it to Microsoft.
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Read the entire article here...
Certificates for Teams integration on ControlUp Academy Updated
A user reported an issue with adding the Teams integration in workflows for testing. The ControlUp team acknowledged it as a devops issue and provided an update that the certificate has been updated. The user is advised to try their integration again.
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Read the entire article here...
How to Export Audit Logs for Dex Platform Using ControlUp APIs and Workflows
The topic of exporting Audit Logs for the Dex platform arose in Slack, and several members provided possible solutions using ControlUp APIs and workflows. The API article can be found at https://api.controlup.io/reference/orgauditlogpubliccontroller_getall and events overview can be found at https://support.controlup.com/docs/incidents-and-events-overview?highlight=Vdi%20event. The user was looking to export the logs to a different location, specifically Azure Sentinel.
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Read the entire article here...
Creating a Device Matching Workflow in ControlUp
Multiple members had a discussion on how to create a workflow that would synchronize devices from an Entra ID dynamic group into ControlUp using tags. The matching issue is caused by Entra ID and ControlUp having different device identifiers. Various solutions were presented, such as using a custom query or the Split String node, and eventually a solution was found using the Get Custom Data node. Further details and a visual example can be seen in the discussion.
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Read the entire article here...
Troubleshooting Citrix VDI Sessions with FSLogix and the ControlUp ALD Script
A team member asked about the ALD script on Citrix VDI sessions with FSLogix - it doesn't list individual AppX packages, but a warning says that package load times may not show for subsequent logins. Suggestions were given, including a ControlUp blog post on FSLogix optimization and checking specific Event Viewer channels to ensure logs are enabled and have enough space. A team member was also mentioned as being able to help with this issue.
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Read the entire article here...
Widget Wednesday #16: Building Dashboards with VDI Data
Widget Wednesday #16 introduces VDI data integration in ControlUp Dashboards, enabling users to build custom dashboards with machine, network, and NetScaler session data for deeper performance insights.
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Read the entire article here...
Enhancing Ad-hoc Support Sessions Feature – Reducing Character Requirements and Potential Solutions.
A question was asked about the Ad-hoc support sessions feature of ControlUp. The user suggested having an option for fewer characters for connecting to a customer endpoint via remote control, which was confirmed by another user to be 9 characters as the smallest possible option. The team is looking into incorporating an option for users to read the code to support engineers or embedding the code in a link. Some users suggest that using only numbers in the code could make it easier for end users to browse to a specific website.
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Read the entire article here...
Using MS Message Center for Notifications
A user asked about utilizing MS Message Center to send notifications through email or other channels. Eugene suggested using the https://graph.microsoft.com/v1.0/admin/serviceAnnouncement/messages endpoint with the HTTP node. The user mentioned that Graph API's would need to be created in this case.
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Read the entire article here...