A member shared a new dashboard for tracking the Windows Certificate Secure Boot Migration, with feedback being welcome. Deployed and tested in their own environment with success. A screenshot of the dashboard was requested for privacy.
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Microsoft Related Training & Support Archives
Microsoft training and support-related archives from inside the ControlUp Community on Slack.
Widget Wednesday #8: Comparing Application Usage the Right Way
In this episode of Widget Wednesday, Chris Twiest walks through the Application Usage Comparison Dashboard from the Dashboard Gallery, focusing on how the full dashboard works together to turn raw usage data into meaningful, actionable comparisons inside ControlUp.
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Read the entire article here...
Widget Wednesday #7: Using DEX Score Trending to Spot Problems Before Users Feel Them
In this episode of Widget Wednesday, Chris Twiest walks through the DEX Score Trending Dashboard and shows how it helps surface device performance issues before they turn into widespread employee experience problems inside ControlUp.
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Read the entire article here...
Improving Granularity in Script Access with DEX RBAC and Platform Tagging
Multiple users shared their struggles in effectively organizing script access, with one suggesting the use of DEX RBAC and the new platform tagging system to improve granularity. The ControlUp team will discuss this internally.
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Read the entire article here...
Troubleshooting ControlUp Academy Registration Issues
A user had trouble registering for ControlUp Academy and reached out for support. Another user suggested lowering browser security settings or disabling DNS-ad blockers may help. It was also mentioned that using a personal computer outside of the corporate network allowed for successful registration. The Academy provides valuable webinars and training for potential use cases. General information can be found at https://cuacademy.controlup.com/
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Read the entire article here...
Troubleshooting SAML Login for CU4VDI Users
The discussion revolved around an issue with logging in via SAML for CU4VDI users. The error suggested that there were no Active Directory user accounts, even though SAML was being used. The group brainstormed possible solutions and DM'd the original poster for more specific information.
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Read the entire article here...
Troubleshooting ControlUp Upgrade Process
An employee is troubleshooting the upgrade process for ControlUp. They are updating from version 9.0.5.423 to 9.1.5.445 and have encountered an rpc error when trying to add a monitor to a specific region. The issue is due to the console using the Windows identity of the person running the console, so the user may need to run the console as a user with permission or deploy the monitor through PowerShell. The recommended upgrade order is console, monitor, data collector agents, and all other agents. The ControlUp website has a guide for upgrading and the employee has a further question about downloading the Real-Time DX Console.
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Read the entire article here...
Widget Wednesday #6: Analyzing AI Website Usage with ControlUp Dashboards
In this episode of Widget Wednesday, Chris Twiest walks through how to analyze AI website usage using ControlUp Dashboards, showing how to turn end-user activity data into clear, actionable insights across your environment.
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Read the entire article here...
Navigating the “Grant Temporary Device Admin Access” Workflow Template in ControlUp
A user asked about the "Grant Temporary Device Admin Access" workflow template and the script it runs. They wanted to know where the script is stored and what it does. Other members helped by providing the script ID and retrieving the script for the user, as well as suggesting ways to edit the template for different use cases. The script and template are available in ControlUp's automation library.
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Read the entire article here...
Solutions for Purging Specific Records in ControlUp Custom Index
A team member asked about purging specific records from a custom index using the API. Luke responded that it is not possible at this time and suggested raising a feature request. The team discussed different solutions and came up with a suggestion from a PS engineer to use a local script that creates and checks for a file before sending data to avoid duplication. The purpose of the data is for OneDrive migration planning.
Read the entire article here...
Read the entire article here...