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Microsoft Related Training & Support Archives

Microsoft training and support-related archives from inside the ControlUp Community on Slack.

Stress Testing Tool Recommendations for Generating High Usage in ControlUp

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A user asked for recommendations on stress testing tools and generating high CPU/RAM/network usage. Suggestions offered included Notepad for increasing memory, CPUStress, LoadGen, SimLoads from eucscore, a PowerShell script for maxing out all but one of the CPU cores, and a Linux command to generate a single thread of stress. The G0-EUC team use LoadGen for their research and the post also provided a link to their testing methodology.

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Creating an Alert for Applications Crashing in ControlUp

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@member asked for advice on creating an alert for applications crashing, but they weren't sure if they needed a certain event configured first or not. It was confirmed that they needed to configure the event before the agent can pick it up and the process was explained. https://cuacademy.controlup.com/ has more information on ControlUp alerts.

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No data for a device/user on UC&C Dashboard for Teams

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The user had a question about not being able to view data for a device/user on the UC&C Dashboards for Teams. The dashboard takes data from 2 sources - the Teams API and an agent for real-time insights. Microsoft Graph API is the data for the Teams management dashboards and agent data is linked by participant/session ID. If the data is missing, delayed, or timestamped incorrectly, it's a Microsoft issue. Screenshots were provided for clarification.

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Configuring ControlUp in Multi-Forest AD with Selective Authentication Two-Way Trust

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A user wanted guidance on ControlUp in multi-forest AD with selective authentication two-way trust. The license is tied to the AD domain, as long as DNS resolution is available from the monitors and console, the AD forests don't matter. As the accounts will be migrated in phases, a trust needs to be set up in ControlUp. Further, the account team needs to be contacted to iron out any licensing issues. Documentation on setting up multi-domain environment can be found at https://support.controlup.com/docs/setting-up-a-multi-domain-environment.

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Troubleshooting ControlUp Scout for Microsoft Teams

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Rick was attempting to configure ControlUp Scout for Microsoft Teams but one of the tests was failing. They wanted to know where the hive was located and after they identified it as a custom hive on the internal network, it was suggested that it may be due to a firewall issue. As a first step, it was suggested to make sure calls can be initiated from the custom hive location. More information can be found in the ControlUp support page https://support.controlup.com/docs/custom-hive-overview.

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Does ControlUp Insight have FSLogix drive information anywhere?

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A user asked if Insight has FSLogix drive information stored. The answer is that there are no new data uploads at present, and they should keep an eye out for a new data pipeline. Everything is moving to Solve, Azure AD setup is required for SSO and help is available with the setup at https://support.controlup.com/docs/saml-sso-for-solve?highlight=sso#azure-active-directory.

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Switching ControlUp COP Server from Light to Production Mode

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A user has a ControlUp COP server in light mode and needs to switch to production mode, but is facing an error when clicking the 'Production Mode' button. Support suggested using a tool to decrypt the SQL connection string and editing it manually, or nuking the installation and reinstalling in production mode. The user confirmed they had installed in light mode due to not having an available database at the time.

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