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Migration Related Training & Support Archives

Migration training and support-related archives from inside the ControlUp Community on Slack.

Clearing Up Confusion About ControlUp Product Management Changes

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A user had questions about the changes in product management - events are now in the web and no longer in RTC, but the alert rules are currently only available for the Desktops product. The user also asked if the action library will be fully functional in the web at some point. ControlUp explained that support for VDI is coming and told the user that the Action library (Script-based Actions) is already available in the web UI, with the goal to eventually move all functionality to the platform.

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Solutions for Purging Specific Records in ControlUp Custom Index

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A team member asked about purging specific records from a custom index using the API. Luke responded that it is not possible at this time and suggested raising a feature request. The team discussed different solutions and came up with a suggestion from a PS engineer to use a local script that creates and checks for a file before sending data to avoid duplication. The purpose of the data is for OneDrive migration planning.

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Moving from Okta to Entra ID for SAML Authentication at ControlUp

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The team at ControlUp is moving from Okta to Entra ID for SAML authentication and is seeking advice on any potential issues with the migration process. An individual suggests considering the use of the native Entra ID Groups feature rather than SSO Groups for a smoother transition. The SAML configuration for Entra ID can be found in the ControlUp documentation. An account representative named Michael Thompson may be contacted for assistance, and ControlUp's support team can also be reached for help.

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ControlUp Community Radio – Episode #15 – A Conversation with Antony Awaida & Andy Tynes of Apporto

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Join us for Episode #15 of ControlUp Community Radio, where host Douglas Brown sits down with Antony Awaida, Founder and CEO of Apporto, and Andy Tynes, Head of Sales and Alliances. In this episode, Antony and Andy share the story of Apporto’s growth, its leadership in the education sector, and plans to expand into other industries. They discuss Apporto’s unique cloud-based approach to EUC, innovative technology, and how they’re reshaping the VDI market.…

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Upgrading to the Latest Version of ControlUp and Switching Datastreams

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A user asked if they could upgrade directly from their current version to the latest version of ControlUp and then change the datastream, or if they needed to go through multiple versions. Another user responded that they could upgrade directly and would be switched over to the streaming, with the team being notified ahead of time. It was suggested for the user to DM their organization name to have it added to the migration list.

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ControlUp Community Meetup #8 – Discover What’s New and Upcoming featuring Field CTO Simon Townsend

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Watch the 8th ControlUp Community Meetup featuring ControlUp Field CTO Simon Townsend. In this meetup, you will learn: What’s new with ControlUp? Discover the latest updates and features in ControlUp that can enhance your IT operations and improve efficiency. 6-month strategy for ControlUp Get an exclusive look into our strategic roadmap for the next six months and learn how these plans will benefit you and your organization.…

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