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PowerShell Related Training & Support Archives

PowerShell training and support-related archives from inside the ControlUp Community on Slack.

Gather Drive Type Information with ControlUp Edge DX

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This discussion focused on how to use Edge DX to get drive type (SSD, HDD) information into Edge DX in multiple ways. The user initially wanted to see if the laptops they were using had SSDs or HDDs to troubleshoot a performance issue, and instructions were provided for manually and semi-automatically collecting the data. Edge DX also enables the user to create custom reports and set up persistent data collection, and includes a script to collect CPU temperature. The ControlUp Scripting Guide can be found at https://support.controlup.com/docs/scripting-guide.

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Collectively Improve Current ControlUp Functionalities with UserVoice Feature Request

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A user sought the help of other ControlUp Citrix DaaS & ControlUp users in pushing for an improvement with regards to the current functionalities. A feature request was made on ControlUp UserVoice (https://controlup.uservoice.com/forums/953875-controlup-uservoice-prospect-request-form/[…]ns/47371013-rewrite-all-controlup-scripts-for-citrix-daas). The user needed to modify an existing script ("Enable CVAD machine maintenance mode") to suit their DaaS environment. Guy is currently scoping out this work with an initial script.

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Exploring Monitoring with Citrix UPM Containers with ControlUp Community

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Customer questioned the potential for integrating Citrix container metrics into ControlUp's Real-Time-DX. They went on to ask if these metrics would be relevant to Citrix UPM, and @member suggested replicating the UPM config check PowerShell script. This sparked a discussion about the potential for monitoring with Citrix UPM containers and the Control Up User Voice platform, and highlighted the importance of having a good relationship between users and the company. https://controlup.uservoice.com/forums/953875-controlup-uservoice-prospect-request-form/suggestions/47540390-citrix-profile-container

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Getting Started with Securely Exporting ControlUp Metrics

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A user asked if a ControlUp Solve dashboard can be published externally without authentication; it's not possible for security reasons. Alternatives include exporting metrics with PowerShell and HTML and using the Power Platform, or leveraging ControlUp DEX with its username/password authentication. More information on ControlUp DEX can be found at https://support.controlup.com/docs/get-started-with-the-new-dex-platform.

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Investigating 404 Error using ControlUp Edge DX API for Device List

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A user encountered a 404 error when using the API to call a script against a device list. A Network check script was supplied which could address the 414 devices before it broke, with 1 per device ID specified. The issue was discovered to be due to a machine having an altered Device ID within 3 minutes. The EdgeDX API URLs mentioned in the message were 'Global-EdgeDX Download Manager' = 'downloads.sip.controlup.com', 'Global-EdgeDX tenant' = "$edgetenant.sip.controlup.com" and 'Global-Google Maps' = 'maps.google.com'.

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Troubleshooting Event Log Trigger Alerts for Applications and Services Logs

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A user asked if anyone had any experience getting custom Event Viewer trigger alerts to work for applications and service logs, and whether they were able to get the process working correctly. It was suggested to ensure that the console was correctly collecting events before setting up triggers, and that the events were accessible in Powershell. The user was then referred to a ControlUp article (Real-Time Console - Events Pane [https://helpcenter.controlup.com/hc/en-us/articles/360015114517-Real-Time-Console-Events-Pane]) before it was suggested they use the "scheduled task trick" to create an event in the application.

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Generating Email Alerts for VMWare Updates with ControlUp

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A user was looking for a way to generate email alerts when a column in the console says "Needs Updating', and to check the status of VMWare servers that may need updating. It was suggested to use an advanced trigger, and once created, to check a test. Additionally, a scheduled trigger can be used to report the status, or Export-CUQuery can be used to dump the data to a CSV file each week. Instructions for running Export-CUQuery in the monitor were provided. Links for the ControlUp Academy and Export-CUQuery Support Docs were given.

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Gathering Custom Reports with ControlUp Insights

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This discussion focused on custom reporting needs and different ways to create and access reports. It was suggested to ask ControlUp for a road map call, and to open a public API as part of the new streaming data project. Insights (on-prem) and PowerShell and Excel were also mentioned as possible ways to create custom reports. Additionally, reports should be stored for one year, rather than having the data in two places, to avoid extra work for users.

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Issue with Two Netscalers Resolved with Shared Credentials with the ControlUp DEX Portal

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A user experiencing issues with their two Netscalers asked for help. They were advised to check their monitor settings, data sources tab, credentials, and run a test-netconnection. The user detected a firewall issue, used the shared credentials and saw data in the web portal. They then asked help with their email trigger when the primary/secondary flip not working.

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