A user named Alexander asked Nathan about a known limitation with ControlUp Synthetic Monitoring - specifically, that the server_name is often empty for NetScaler Gateway scouts. Nathan recommended a few different workarounds for auto-restart and suggested adding more fields to the webhook payload for debugging. The suggested workflow was to use resource and query ControlUp Real-Time DX / CVAD for machines or sessions matching the published resource.
Read the entire article here...
PowerShell Related Training & Support Archives
PowerShell training and support-related archives from inside the ControlUp Community on Slack.
Querying Dell Docking Station Models and Populating an Index in ControlUp
A user asked if there was a way to query connected Dell docking station models and add them to an index. Another user suggested using a PowerShell script and adding a custom action to populate the index with the information. Three different scripts were also provided for potential use.
Read the entire article here...
Read the entire article here...
Real-Time Output for PowerShell Script Actions
A user asked if it was possible to see live output when running a PowerShell script as a script action. Another user suggested using a function to achieve this, while clarifying that ControlUp Script Actions do not stream output in real time. The first user mentioned seeing live output in other scripts and questioned if it was because they were forcing the output. It was confirmed by another user that this is not the case.
Read the entire article here...
Read the entire article here...
Using CU4D for Troubleshooting at ControlUp
A user discussed using CU4D for troubleshooting an issue where a user's laptop and Citrix session froze and required a forced reboot. There was high memory usage on Edge and WebView2. Others suggested using CU4D to see process stops and app hangs, power events, and on-demand PowerShell scripts. Someone also suggested looking into network latency features and historical graphing for wireless signal strength or network usage. Event ID 1002 for Citrix Workspace could also help identify the issue.
Read the entire article here...
Read the entire article here...
Code-Signing Script Actions in ControlUp’s .NET Execution Engine
A discussion about code-signing Script Actions with the .NET Execution Engine and signed scripts was started by a customer. The conversation included links to relevant documentation and personal testing by a team member. The complexities of using mechanisms like AppLocker or WDAC for enforcing signed certificates were also mentioned. No definitive answer was given, but the team member thanked the customer for bringing up the issue.
Read the entire article here...
Read the entire article here...
Troubleshooting Index Issue in ControlUp Academy
ControlUp Academy - a training platform with free self-training and instructor-led content, where certifications from ControlUp can be obtained. There are no recent changes to Dashboards, and an index issue is discussed. Steps to fix the issue are provided. The PowerShell script was updated. The index is split into multiple indexes over time and it displays the first payload's column type.
Read the entire article here...
Read the entire article here...
Exploring Data Export and Filtering Options on ControlUp
A user is suggesting the functionality to export all filtered data from a Grid widget on ControlUp. Another user mentions that this requires a mechanism to load each page and combine them in a CSV using the API or Powershell. The idea of creating filters using other indexes is suggested, with the possibility of using Workflows or variables. The conversation ends with the mention of an update to ControlUp's filters with 20+ built-in global filters and a new UI.
Read the entire article here...
Read the entire article here...
Automating Installation of Compliance Agent on New Devices in ControlUp
Users discuss automatically installing compliance agent on new devices on ControlUp. There is currently no supported way of doing, but a new update will allow for this and controlling the version deployed. One user shares their workaround using a script. Other customers have done similar but it is not a supported method, however a new update will provide ability to push versions to specific tags or device groups.
Read the entire article here...
Read the entire article here...
Event Severity Issues in ControlUp DEX Console
A user created triggers for "Black Hole Machines" and "Registration Failures" but noticed the event severity was only showing as Informational in the DEX Console. They asked for assistance in changing the severity and shared a screenshot. However, it was confirmed that the severity cannot be changed at this time but may be considered in the future. The user wanted to use this value for reporting dashboards and trends. Support was following up on the issue and confirmed that the severity cannot be changed and all triggers will still create an event, regardless of the register event action configured. The trigger was originally set up to send a webhook to Google Chat, but this was changed to a PowerShell script triggered through Script Action to create ServiceNow incidents in the future. There is no way to define the severity of the event at this time.
Read the entire article here...
Read the entire article here...
Using Event Alerts to Monitor Registry Key Values with ControlUp
A user asked about using event alerts to monitor a specific registry key value. They were given a solution by another member to run a PowerShell script and write the result to ControlUp's System Events log using the SIP EVENT pattern. This can be done by importing a sample script to write values to a custom data index. Further assistance can be reached out to the Account team.
Read the entire article here...
Read the entire article here...