A user asked about using Invoke-CUQuery -Table and sIPAddresses to enrich alerts for ControlUp. They got it to work using individual quotes for each field. The discussion can be found at https://support.controlup.com/v1/docs/monitor-cluster-powershell-fields-by-table#computers.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Addressing Timestamp Issues in ControlUp’s PowerShell Cmdlet Invoke-CUQuery
A user is experiencing an issue with the PowerShell cmdlet Invoke-CUQuery and discusses it in a Slack conversation with @members. They expected a timestamp to change whenever a value changes, but this is not the case. They share a screenshot of the issue and mention their understanding of the documentation. Another user explains that whenCreated reflects when a computer record was created in the internal database and gives a recommendation for a better approach. The original user shares their use case for needing a timestamp that shows when a record was last changed, but is informed that this data is not currently available. Other potential solutions and a discussion take place.
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Read the entire article here...
Logon Timeout Trigger Absent in ControlUp Version 9.1.5.426
A user asked about the absence of "Logon Timeout" in the list of trigger options for Citrix connection failures in ControlUp version 9.1.5.426. Another user suggested that it may be the same as "Connection Timeout," but the first user clarified that they are different failures. A third user asked for ways to reproduce logon timeout connection failures for data analysis purposes. It was mentioned that while there is no easy way to reproduce them, they periodically occur in their deployment.
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Read the entire article here...
Managing Applications in ControlUp Widgets
Users were discussing how to exclude applications from a widget in ControlUp. One user suggested using a script for macOS, Windows, and Linux to write to a custom index, while another mentioned a new datasource on the roadmap. @member provided a link to a Script Pack that could help with reporting on processes.
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Read the entire article here...
Where to Discuss ControlUp API Functionality?
The team discussed the best place to have a conversation about the CU API functionality - some suggested the automation and alerting or Scripts channels, others said it should go in the product channels depending on the specific API. Some thought it should be in the scripts channel, while others thought it would make more sense in the product channel. The importance of having a clear and easy-to-reference location for discussions on the API was emphasized. Some members pointed out that as more customers and partners begin using the API, there may be a greater need for a dedicated channel in the future.
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Read the entire article here...
Uninstalling ControlUp Agent with a Script
A team member requested a script to uninstall the ControlUp agent without interrupting the user's session and without the need for a reboot. Another member shared a script and a ControlUp support page for guidance. The script can be found at https://support.controlup.com/docs/i-can-t-remove-the-controlup-agent-msi-installed
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Read the entire article here...
Building a Dashboard with ControlUp – Tips and Tricks
A member needed guidance on building a dashboard for devices with and without a certain app installed. Currently, the NOT filter is not supported in the installed app index, so they suggest using a script or workflow and custom index. They will put in a User voice or add it to the roadmap. Scripts have been completed and data reporting is looking good for macOS, Windows, and Linux. It was mentioned that this is great news.
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Read the entire article here...
How to Run PowerShell Scripts on Multiple Citrix VDAs with ControlUp.
A new user asked for help on running a PowerShell script on multiple Citrix VDAs to gather information about Windows updates and VDA versions. They currently receive two emails per triggered event and would like to condense the output into one file and only receive one email at the end of the month. Other users suggested using the tag system or ControlUp modules to achieve this.
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Read the entire article here...
Help Desk Tips and Tricks with ControlUp Products
A user asked for help with scripts to assist their Help Desk staff, mentioning that they use Microsoft Intune in their Microsoft shop. Another user replied with suggestions for scripts that can automate tasks such as clearing cache and repairing Office. Another user shared two stories about using their ControlUp products to improve their support process and provide a better experience for customers. The community is encouraged to share their own tips and experiences.
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Read the entire article here...
Automating Wi-Fi Signal Checks with ControlUp Workflows
A user shared that they have been experimenting with workflows to automate tasks and check Wi-Fi signal strength on an endpoint. They encountered issues with the script running and asked for assistance. Another user suggested getting the Script ID from the script library and replacing it in the URL to resolve the issue. The original user thanked for the help and noted that they will continue to experiment.
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Read the entire article here...