A user asked about documentation for variables that can be used for alerts in teams for Citrix Netscalers. Other users suggest using ControlUp ScoutBees or configuring a webhook/RESTful API call. The group also discusses using environment variables and creating custom dashboards for reminders and visualizations.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Script Visibility in ControlUp Processes View.
A user was having trouble seeing the script in Solve when in Processes view. Another user suggested changing the "Assigned to" to Advanced and selecting both Machines and Process. This worked and the issue was resolved.
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Read the entire article here...
Improving Orchestration Capabilities: Suggestions for ControlUp’s Script and Alert Libraries
A user inquired about a data index in EDGE DX that would show the missing patch count per user/device. Another user suggests calculating this through external data manipulation. The graph on the Device Averages - Most Missing Patches view is calculated on the fly based on data in the builtin_missing_patches index. The first user wanted this information for an alert, which prompted suggestions for using the existing alert template library and providing feedback to improve orchestration capabilities. It was also suggested to create an alert library for easy import and customization. There are plans to improve scripting and alerting capabilities.
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Troubleshooting Triggers in ControlUp
Multiple users discussed issues with triggers, specifically the event log trigger causing an error message and items getting stuck in the monitor queue. Suggestions were made to check the machine column in the incidents pane, clear the queue or restart the monitor service. It was also mentioned to check and possibly increase the MaxAutoExecQueueSizeTotal and MaxAutoExecQueueSizeTarget settings. A ControlUp team member offered to look into the issue further.
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How to Change the Built-In Synchronization Feature in ControlUp
A user asked for steps to change the built-in synchronization feature in ControlUp. Another user provided a PowerShell script to change the sync time to every 5 minutes. The script can be run on a monitor and requires the user to input the name of the extension to be changed. Running 'Get-EUCSyncConfig' will provide the extension name. The final code should include 'Set-EUCSyncConfig'.
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How to Select Multiple Pools in ControlUp for Reporting Purposes
Multiple users discussed the possibility of selecting multiple pools in the dropdown menu from the folder structure in the console for reporting purposes. While there is no current solution for this, there is a workaround by organizing pools into separate folders. However, the built-in sync script does not allow for customization of folder mappings, so this may not be a viable solution. There is a feature that allows for custom folder mapping in the Universal Sync script, but it may not work for all situations. Further discussion and resources can be found in the Slack channel.
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Troubleshooting Citrix VDAs with ControlUp
A user asked for help with Citrix VDAs losing trust to the domain since the time change, and how to filter or display it on ControlUp. Another user replied mentioning the "Machines (VDA)" filter on the ControlUp web UI which shows the registration status pulled from the Citrix API. The original user thanked for the tip and said they will customize their dashboard. The conversation included a screenshot and use of the @member function.
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How to Create a Folder Trigger for Sending Emails with ControlUp
A user needed help in creating a folder trigger to send an email via SMTP when the folder was filled with an excel file. The suggestion given was to create an SBA using the metrics as arguments and send the script output as the email. Other options included using powershell methods to send emails.
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SecureDX and the Detection of Stolen Citrix Session Cookies
A discussion was had about the possibility of using SecureDX to kill Citrix sessions that showed indicators of being accessed through stolen Netscaler cookies. The group explored different potential solutions, including Citrix Security Analytics and potential AI-based solutions being looked into by ControlUp in the future. They also discussed the potential of using the ControlUp client to detect and flag unauthorized access. No clear solution was found, but the potential for future developments in this area was identified.
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How to Check for Affected Devices with ControlUp’s Bash Script
ControlUp shared a simple bash script for checking the XZ Utils version on devices and determining if it is affected by CVE-2024-3094. Resources and further information on this topic were provided. The shared script also includes an event script for checking the version on devices. Some discussion and referenced sources were also provided. Find the script for checking for affected devices at https://x.com/wdormann/status/1774221251931742706?s=46&t=gdqbN_60lboMJbaqr16mcw. The index script can be found in the thread below the original post.
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Read the entire article here...