A user was having trouble getting their automated trigger to run their analyze logon script, and has identified that it is likely caused by running in MSP mode. Support has suggested clearing the console cache, and further investigation is taking place.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
How to automate “Force Reset VM” in the real-time console for a ControlUp Trigger?
A user asked if there is a way to automate a 'Force Reset VM' using the real-time console for a trigger. The ControlUp 8.8 Powershell module includes the option to use Solve Actions for this need. A sample script will be available at the end of the month.
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Read the entire article here...
ControlUp Script that sends a message box to a user in a Citrix session with a text plus clickable link or URL
I would like a script that sends a message box to a user in a Citrix session with a text plus clickable link or URL. Is that possible? I have tried to e...
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Read the entire article here...
How to Troubleshoot ‘Request Timed Out’ Error When Implementing ControlUp’s High Latency Analysis Script
A user asked for help with a script found at https://www.controlup.com/script-library-posts/analyze-high-latency-issues/, which was running the full 5 minutes before timing out. A member suggested to change the endpoint IP to the public one if the client is on the same network or at least pingable, but noted that most home firewalls will not allow ping so it will likely time out.
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Read the entire article here...
What command is executed when you right click on a proces and “kill process”?
When right-clicking on a process and selecting "kill process" using the RT Console, the user asked what command is being executed. They needed to create an automated action to kill winlogon.exe, which is preventing sessions from logging out. It was suggested that they use the Powershell Cmdlets for SOLVE Actions, as found in the ControlUp documentation. Alternatively, a stop-process force or taskkill can be used as part of a logoff trigger.
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Read the entire article here...
How to Collect and Transfer Non-Native ControlUp Data for PowerBI Visualization?
A user asked if it was possible to automatically capture user data from endpoints, store it in a csv located in a central shared location, and present it using PowerBI. Both Wouter and someone else responded to confirm that this is possible, though code cannot be shared from outside a customer's environment. The best suggestion is to create a scheduled trigger or a user logon trigger to continuously capture data and aggregate it into one master csv.
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Read the entire article here...
Finding an Inventory Script for Citrix Systems
A user was looking for an inventory script that gathers information on Citrix systems like PVS and VDA; they were recommended to look at Websters' downloads available at https://carlwebster.com/downloads/download-info/citrix-virtual-apps-and-desktops-v3-script/.
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Read the entire article here...
Anyone used the ControlUp Powershell module to automate adding new servers to ControlUp?
Has anyone used the ControlUp powershell module to automate adding new servers to ControlUp?
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Read the entire article here...
Help Needed with ‘Analyze Logon Duration’ Script: Auto-Action Issue and Incomplete Output
A user experienced an issue with the "Analyze logon duration" script run as a triggered task, only seeing an error attachment instead of the full output they needed. Ton suggested removing the -ErrorAction SilentlyContinue part to see if this helps, and @member suggested it may be a permission issue. The automated script creates the same output, with priority given to stderr streams over stdout. Users should check the audit log and ensure the logging of events is enabled.
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Read the entire article here...
Troubleshooting PowerBi Connections to ControlUp Edge DX API
A user could not connect MS Power Query or PowerBi to the Edge API and receive a list of table metadata, not the actual data. Another user suggested the query: "= Table.ExpandRecordColumn(#"Converted to Table1", "Column1", ... " and shared basic Web connector settings for the user to try. The user thanked the second user for their help.
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Read the entire article here...