A user asked about getting an alert for low wifi signal exclusive to computers using wifi, and was suggested to use a parameter with a specific value. The user then asked if it's possible to get a toast notification for the end user showing a "low wifi signal" message - which can be done using a script from the ControlUp Script Library (https://www.controlup.com/script-library-posts/notify-user-when-poor-wi-fi-detection/), and a demo video can be found on Vimeo (https://vimeo.com/manage/videos/766155433). The user also shared that their alarm usually goes off at 6.30am and they get out at 6.45.
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Scripts Related Training & Support Archives
Scripts training and support-related archives from inside the ControlUp Community on Slack.
What ControlUp Trigger / Automated Actions To Use For CVAD Environments?
The user asked what automated actions people use for CVAD Environments and shared some of their go-tos. These included checking session state, trimming processes, adjustingpriority, and rescaling based on RAM. Another user shared their top AA use cases and suggested adding additional Automated Script based actions.
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Read the entire article here...
Investigating Discrepancies in ControlUp Columns
The user discussed the difference between two columns in ControlUp's KB - TimeSpan is based on a specific timezone and Uptime is calculated from the LastBootTime. Uptime in minutes is the difference between the same Uptime converted to DateTime and the local machine's DateTime.Now, which can be queried in PowerShell through Get-WmiObject or System.DateTime.Now. Further information can be found in the ControlUp support documentation at https://support.controlup.com/docs/monitor-cluster-powershell-fields-by-table?highlight=Uptime%20in%20minutes.
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Read the entire article here...
How to Show the External Source IP Address in ControlUp Solve
The user asked if there was any way to display the external source IP address of a session in ControlUp Solve like in Citrix ADM. It was suggested to add the Client Public IP address to the view, and it may require Remote DX to populate the value. Another suggested option was a script to obtain the information; however, the user opted to use Citrix ADM since it includes historical data.
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Read the entire article here...
Troubleshooting a Script to Disable Maintenance Mode in Cloud-Managed Citrix DaaS
A user had troubles with a script for taking a machine out of maintenance mode in cloud-managed Citrix DaaS. It was suggested to check the parameters and to compare the script for enabling maintenance mode. The issue was solved by installing the Citrix SDK, saving credentials to a secureclient.csv file, and including the Set-XDCredentials command in the Disable script. It was recommended to update the scripts for the Cloud environment.
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Read the entire article here...
Solving DNS Issues for Horizon View/VMware Horizon and Controlup Agents
This discussion focuses on a DNS issue experienced with Controlup agents communicating with the console and monitor. Possible solutions include using a logoff script to release the IP address, solving the DHCP scavenging issue, flushing the DNS, and setting permissions to only allow the DHCP server to update DNS records. VMware Horizon (previously Horizon View) was also mentioned.
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Get the Best Triggers for Alerting from the Community and Trigger Pack
A user asked for triggers to be shared with the community for alerting in their environment - focusing on VMware Horizon triggers but other types are welcomed. A second user showed interest in WiFi triggers. In addition, the Trigger Pack provides additional triggers related to VMware, Citrix, Microsoft, FSLogix and more and can be found at https://support.controlup.com/docs/trigger-packs.
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Creating ControlUp Triggers and Scheduled Reboots in ControlUp
The user asked for best practices when creating triggers in ControlUp and shared their own "findme" trigger for testing automated actions. This trigger is based on an active application title and can be used to fire the trigger when needed. They then covered the use of scheduled triggers for reboot schedules, with examples and providing a filter example with regex. Finally, a trigger for Wi-Fi signal strength, with an example of a created toast notification, was mentioned. Trigger Packs from ControlUp were also included in the post. The Trigger Packs link can be found at https://support.controlup.com/docs/trigger-packs.
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Read the entire article here...
MSP Portal and API Access to ControlUp Real-Time and Historical Data
Discussion about the MSP portal and API access to realtime and historical data from ControlUp. The monitors API provides real-time data, and MSP enhancements will be rolled out in phases such as removing the domain connectivity and cross-site communication requirements. The Solve API for historical data is not available yet, but the monitor cmdlets can be used to dump data into graphing tools for monitoring and building up historical dashboards. Title: Accessing Realtime and Historical Data from ControlUp
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Read the entire article here...
How to Configure Office 365 SMTP Server with the ControlUp Console?
A user asked whether the ControlUp Console could use the Office 365 SMTP for alerts. It was suggested to use the "local" SMTP, a cloud-based one and/or Gmail's SMTP. The user then tested in a lab with port 25 and found it to be working, subsequently confirming it with PowerShell outside of ControlUp. Thanks to @member for further insights, it appeared that port 587 on O365 was blocked. Title: Can ControlUp Use Office 365 SMTP for Alerts?
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Read the entire article here...