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Scripts Related Training & Support Archives

Scripts training and support-related archives from inside the ControlUp Community on Slack.

Setting Alerts for Devices in ControlUp

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A user asked if anyone has set ups alerts for devices that haven't checked into Solve ControlUp for a certain period of time. They were originally asking for the green section under Devices, but this was clarified to be for the blue section. An example script was shared to access the data, and the user thanked the contributor for the help.

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Using Get-HVMachineSummary and Understanding HZ Assigned User in VMware Holirzon View on ControlUp

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In Horizon View, the assigned user of VDIs is not showing in the Real-Time console, but there is a registry key that can be used to turn it back on. This was turned off by default due to a performance concern, but it is believed that the underlying issue has been addressed. In version 9 of the integration, assigned user can be retrieved without extra data. @member may have more insight on this. Use with caution. Title: Registry Key to Retrieve Assigned User in Horizon View

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Troubleshooting Tips for AppX Package Issues

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The discussion covered troubleshooting tips for appx package issues. It suggested using "AppX packages loaded" section and procmon'ing the affected user to gain more visibility. It also included a link to a video and summarized the relevant section relating to troubleshooting gaps. The video can be found at https://youtu.be/jyj5dEpXg_Y?t=1872.

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Accessing the API Tab in ControlUp SIP

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In order to access the API tab in ControlUp SIP, users must login directly to SIP, not through DEX. If unable to log on, a support ticket can be submitted for a devops team to create an API key. An instructional video featuring all the steps to get started with Edge DX API and Power BI can be found at https://vimeo.com/843341854?share=copy. There is no exact ETA on when the API key tab will be available for DEX.

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New script that with CVAD + Teams troubleshooting help

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A user suggested creating a new script to resolve issues with Teams by clearing the cache, running a bat file to kill Teams processes, delete the cache folder, and restart Teams in the public desktop for easy user access. An EdgeDX script already exist that does this. ControlUp does not have user initiated scripts, but the bat file can be dropped on their desktop. The EdgeDX script can be found below.

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ControlUp Script Batch Release – June 25, 2023

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ControlUp's new script batch features four categories, with the focus of this blog post on scripting using new CUActions APIs. This includes 'List Available CUActions', 'Power On Generic VM', 'Force Power Off Generic VM', and 'Logoff Disconnected Sessions'. The post details how to write and use these scripts, including techniques for loading the appropriate DLL, identifying and invoking the correct CUAction, and querying the monitor table. The 'Logoff Disconnected Sessions' script, for instance, fetches data in chunks and logs off all disconnected sessions for a selected user.

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The ControlUp Blog – A ‘Technical’ Wealth of Knowledge! 

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As I prepared to write this, I sat back. I tried to think of another company’s blog that was as technical, deep, and truly useful in showing the value their software brings and diving deep and leaving the reader more educated with actionable results. I can only think of one, AND the ControlUp Blog! With that in mind, I recommend adding the ControlUp Blog to your reading list.…

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