Troubleshooting Partial Data in ControlUp after Agent Replacement on AVD Session Host

A member reported that after replacing the agent on the AVD Session Host, they were only receiving partial data. They were still getting data on "Logon Duration" but not on CPU utilization. After troubleshooting, it was determined that the monitor server was causing the issue, but it has since been resolved.

Read the entire ‘Troubleshooting Partial Data in ControlUp after Agent Replacement on AVD Session Host’ thread below:

Hello everyone,

We replaced the agent on our AVD Session Host, and since then we’ve only been receiving partial data.

The agent is running, and we’re getting data on “Logon Duration,” but no longer on CPU utilization. The AVD servers restart every day.

The console server is also running version 9.2.0.622.

Do you have any idea what might be causing this?

Thanks and best regards,

Carsten

@member n is it only CUPU data missing

Sorry, I found it—the monitor server was having an issue. Everything is back to normal after the redeployment.

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