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Understanding Credentials for Installing or Updating the CU Agent

Posted on August 25, 2025

A discussion about credentials for installing or updating the CU agent took place. Depending on the settings and AD connections, either matching AD credentials or the Windows identity running controlupconsole.exe are used. It should be noted that these are the console’s AD connections, not the monitors.


Read the entire ‘Understanding Credentials for Installing or Updating the CU Agent’ thread below:

i just cant remember, but what credentials are used when trying to install or update the CU agent? with the latest beta build i cant update anything


Depends.

Under settings > ad connections, do any of the AD connections match the domain of the machine? Then those credentials are used.

Do none match or the list is empty? Then the windows identity that is running controlupconsole.exe is used

Do note that this is the console’s AD connections. NOT the monitors

Continue reading and comment on the thread ‘Understanding Credentials for Installing or Updating the CU Agent’.  Not a member? Join Here!


Categories: All Archives
Topics: ControlUp Agent, Credentials, Microsoft, Microsoft Active Directory, Microsoft Windows

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