A user asked for documentation and other information about the data the ControlUp Agent sends to the cloud service — sales or CSM contacts can help with this question, and GDPR/security documents can address customer security concerns. Edge DX is cloud-only, and relevant data can be found in the data indexes when the internal indices tickbox is enabled. Link to Security Architecture: https://support.controlup.com/docs/security-architecture.
Read the entire ‘Understanding Data Transmitted by ControlUp Agent’ thread below:
Hello, Is there any good documentation that talks about what type of data the agent is sending to the cloud service? I have had a look here – https://support.controlup.com/docs/security-architecture. I am looking to address some customer security concerns. Also there is no on-premises option for Edge DX right, cloud only?
Your sales or CSM contact can help you with your first question. For the second: indeed there is no on-prem edge dx
I went through same recently. Controlup provided documents on the security of data and gdpr and that addressed the customers concerns reach to ur csm and chat
cool, thanks guys👍
but essentially you can see every bit of data yourself in the data indexes when you enable the tickbox for internal indices.
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