Automation for Updating Dock Firmware to Avoid Replacement

The group discusses implementing automation for updating dock firmware in response to hardware issues, avoiding the need for device replacement. A step-by-step process is suggested, along with alternative methods such as hosting the necessary software in a cloud bucket for easy installation. This topic was initiated by a user in the group.

Read the entire ‘Automation for Updating Dock Firmware to Avoid Replacement’ thread below:

“`Do anyone have automation in place for Updating the dock firmware of hardware issues resulting in no need for replacement. Issues can range from peripheral hardware not working (mice, keyboards, monitors, headsets, etc) to the laptop not charging.

Here is the process below:

Update Docking Station Firmware

Open Software Center from your laptop.

Click on the Applications tab.

Click on one of the following, depending on the dock. Please ensure you select the correct version.

FIRMWARE-HP G5 DOCK 1.0 (1.4)

FIRMWARE-HP G5 ESSENTIAL DOCK 1.0 (1.4)

For simplicity, user can install both G5 firmware issuances.

For exact, dock model is on label on the bottom of dock.

FIRMWARE-DELL WDXX Dock 1.0 (1.2) Mainly Claims Users

For Dell WD19TB Thunderbolt docks.

Click Install.

Once that installs, hold down the power button on the laptop for 30 seconds.

Once the laptop is off, unplug the dock from your laptop and the power strip.

Wait 30 more seconds.

Power the laptop back on.

Plug the dock into the power strip and laptop.

Power on the docking station.“`

@member sounds like the type of technical challenge you enjoy, not sure this has come up before as a use case.

Thanks for sharing @member, a very interesting use case

Hi thanks Matt think @member mentioned something about dockingstations recently. Might be a cool extra hardware monitor to get docking station info in 🙂

There’s another discussion here

If you want to do it via a CU action you host the MSI or EXE in a cloud bucket and then have a script that downloads the MSI from the set bucket and then install it

Continue reading and comment on the thread ‘Automation for Updating Dock Firmware to Avoid Replacement’.  Not a member? Join Here!