Someone asked about the frequency of the "client CPU" metric and whether it is an average. It is updating at 3 seconds, and there could be a bigger interval for seeing it in solve (up to 10 seconds). However, users may be seeing different values in their local task manager, and @member or @member could provide more details on this. It is possible that the stress levels in the configuration are set to average so the values change less often.
Read the entire article here...
ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
Looking for Script to check a device’s Event viewer for why a device will blue screen or BSOD
A user asked if anyone had a script to check the device Event Viewer for why a device will blue screen or BSOD. Wouter replied that although complicated, tools for BSOD Analysis may be found through a simple online search. Dennis mentioned that Windows Error Reporting (WER) may be used as a source of data, also providing a screenshot of a proof of concept script as an example. Eugene asked for clarification on whether or not a workflow can be created for alerts on BSODs.
Read the entire article here...
Read the entire article here...
How to build a report to display Remote Control / Remote Shadow in ControlUp
A user asked about generating a report from remote control/remote shadow sessions, and was suggested to filter it from the system events log, which is being expanded with additional events. Exporting as a csv is also an option. Title: Generating Reports from Remote Control/Remote Shadow Sessions
Read the entire article here...
Read the entire article here...
Enhancing the ControlUp Dashboard with a Status Indicator of Last Result
A user suggested adding a status indicator of “last result” in the ControlUp dashboard page that would show which scouts are down. The possible implications of having multiple hives per scout were discussed; it was suggested that a single failed hive could be denoted with a red or orange indicator. The suggestion was motivated by a real life scenario of 40 sites with the same function, 10 of which were not responding and the user not having an overview of the working ones.
Read the entire article here...
Read the entire article here...
Using Automation to Assign Dynamic Groups in ControlUp
It is currently only possible to automatically assign Dynamic Groups during installation of the Windows Agent, but there may be a similar possibility for Linux using the upcoming IGEL OS12 agent. Alternatively, API calls and scripts can be used to assign dynamic groups. UserVoice item https://controlup.uservoice.com/redirect/suggestions/46944511 has been created for this.
Read the entire article here...
Read the entire article here...
ControlUp Agent Status Reports “Error” While Working Perfectly
A user asked about an issue with Instant Clone VMs; potential causes suggested included DNS resolution, firewall blocking, Agent not installed, or Agent not running. To find the exact error message, they need to look at 'Monitor Status' in the Console. It was then mentioned that if these VMs are not connecting to the Monitor, they will cause errors in Solve (missing historical data). Lastly, the user realized that the Agent may not be running.
Read the entire article here...
Read the entire article here...
Setting Alerts for Devices in ControlUp
A user asked if anyone has set ups alerts for devices that haven't checked into Solve ControlUp for a certain period of time. They were originally asking for the green section under Devices, but this was clarified to be for the blue section. An example script was shared to access the data, and the user thanked the contributor for the help.
Read the entire article here...
Read the entire article here...
Setting Up an Azure Integration with ControlUp
A user asked about setting up an Azure integration and using the same app/service principal for Azure SAML auth. It was suggested to keep an eye on Rate Limits and use multiple SPN's to split requests and maintain uninterrupted service. This can be tracked in 8.8 using Subscription columns AZ % Rate Limit Usage, AZ Retries (Past Hour), AZ AIP Stats and AZ & AIP Variance. Full instructions can be found at https://support.controlup.com/docs/en/azure-integration-load-balancer-statistics?highlight=aip#introducion.
Read the entire article here...
Read the entire article here...
Using Get-HVMachineSummary and Understanding HZ Assigned User in VMware Holirzon View on ControlUp
In Horizon View, the assigned user of VDIs is not showing in the Real-Time console, but there is a registry key that can be used to turn it back on. This was turned off by default due to a performance concern, but it is believed that the underlying issue has been addressed. In version 9 of the integration, assigned user can be retrieved without extra data. @member may have more insight on this. Use with caution. Title: Registry Key to Retrieve Assigned User in Horizon View
Read the entire article here...
Read the entire article here...
How to Change Data Partition on a Linux-based IOP Installation?
A user asked how to change the data partition on a Linux-based IOP installation. @member suggested using IOP cmds available at https://support.controlup.com/docs/en/iopcmd-parameter-reference and offered the administration interface available at https://support.controlup.com/docs/insights-administration as a way to manage the disk.
Read the entire article here...
Read the entire article here...