A user asked about the RemoteDX plugin for RDP connections and was told that the AVD plugin should work. They reported that it worked successfully.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
Retaining Historical Data of ControlUp Scouts from Deleted Hives
The discussion centered around the possibility of retaining the scout's historical data when a hive has to be deleted. Currently, a user can change the scout to a new hive but the data associated with the previous hive can't be retrieved. The user suggested having the option to group multiple EUC scouts into one widget and retain their results, to help monitor a large Citrix silo effectively. The speaker clarified that the feature being discussed is about running the same scout from multiple hives, rather than grouping tests for multiple targets into a single scout.
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Read the entire article here...
Does ControlUp Remote DX Work on ThinOS Devices?
While ControlUp does not have an agent that works with ThinOS devices, Dell released one in December, and third-party posts suggest it works. It is RemoteDX, not EdgeDX, which only adds metrics to the real-time console.
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Read the entire article here...
How to script diskpart for partition management in ControlUp without timeouts?
probably an easy one but i'm trying to make a script to run some diskpart commands but not having much luck (keeps timing out). specifically i added dis...
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Read the entire article here...
How to send an email via SMTP in ControlUp?
A user asked about sending an email via a SMTP server - two options were provided: go to "Settings > Monitors" and select "Monitor Settings", or use the "Send an email alert using local SMTP" action when running a trigger. Additionally, the user was advised to try sending a test message to verify the set-up worked, and was offered a screenshot from @member if needed.
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Read the entire article here...
Filtering Out Results with “N/A” in ControlUp
The user asked for a way to filter out anything with "N/A"; it was suggested that using "greater than 0" would work. This filter also worked on disk, and using "greater than or equal" was found to work as well. The user thanked the suggester for the help.
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Read the entire article here...
Why does ‘client NIC speed’ in Demote DX fluctuate in FSLogix support in ControlUp 8.8?
A user queried how the value 'Client NIC Speed' is calculated in ControlUp 8.8, where they use FSLogix metrics. This value is determined based on the data rate of the NIC which is expressed in bits or bytes per second, and can be accessed through the Device Manager, Command Line, or third-party software. @member then shared a Slack blog post introducing Slack GPT AI, which another user noted looked cool, and offered to open a 'test' channel for experimentation with the technology.
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Debugging a For Loop in VS Code
The user was running a for loop 6 times when it should only be running it 3 times. They tried debugging it in ISE before switching to VS Code. They figured out how to switch them and resolved the issue.
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What are the System Requirements for ControlUp Scoutbees Custom Hive?
A user asked what the system requirements are for the ControlUp Scoutbees Custom Hive, with 1 CPU and 16GB RAM or 2 vCPU and 8GB RAM suggested as possible options. It was suggested that a certain number of Citrix scouts can be supported by this configuration for reliable testing, although this could be impacted by the version of Citrix Receiver/Workspace used. Network scouts tend to be of light load.
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Read the entire article here...
How to Remotely Uninstall Agents in Citrix Environment After 8.8 Upgrade?”
A user asked about updating ControlUp agents in a Citrix environment. The user had previously installed manually but encountered an error when updating to 8.8. An uninstall script (https://support.controlup.com/docs/i-can-t-remove-the-controlup-agent-msi-installed-@member) and use of Tanium was suggested to remotely uninstall the agent. Additional topics discussed were ControlUp Sync Scripts for persistent desktops, and RemoteDX and EdgeDX for endpoint devices. Titles: Remote Uninstall of ControlUp Agent 8.8 in Citrix Environment; Remote Uninstall of ControlUp Agent 8.8 in Citrix with Tanium.
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Read the entire article here...