A user asked about existing scripts for deleting all contents in "Downloads" folders on file shares. ControlUp has a script for this (https://www.controlup.com/script-library-posts/clean-user-temp-folder/) and a helpful member provided a solution for a very quick and dirty solution, recursion for subfolders and error handling. Advanced training from ControlUp is recommended. There is a CTX Article but it does not offer defining file age.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
Storage Trends in ControlUp
A user asked for trends regarding storage in ControlUp. It is possible to view IO stats, though missing capacity information is not available yet. However, ControlUp will add trends as reference for the statistics reports in the Streaming project, including capacity and free space information. There will also be Disk entity reports with relevant information and recommendations. A session can be coordinated to discuss the plan.
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Read the entire article here...
Script “Analyze Logon Duration” runs fine but gives different when I run the script manually
A user encountered a difference in result between running the 'Analyze Logon Duration' Script manually and as an automated action in ControlUp. Possible causes discussed include the monitor triggering it vs. the console, interpreation of the decimal seperator, and events triggered by Ivanti. Support suggested the customer open a ticket to investigate further and to mention this Slack thread. The ControlUp Agent version on the affected desktop was 8.6.5.427.
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Read the entire article here...
Documentation for ControlUp On-Prem Infrastructure and Deployment
A user asked for documentation on the infrastructure and deployment of ControlUp On-Prem. The member was recommended for additional help, and also pointed to the Getting Started Guide at https://support.controlup.com/docs/getting-started-with-controlup-on-premises. Internal training was also suggested.
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Read the entire article here...
ControlUp Architecture Diagram for Security Team
A user wanted an architecture diagram for their security team, and requested feedback on the provided one. Comments focused on missing ports to the CU agents and Citrix servers, and that data collectors were also not included. It was suggested that a more basic, old diagram should be used to show the relationship between monitors, cloud and agents, and console to agents and cloud. Additionally, a link to ControlUp documentation was shared (https://support.controlup.com/docs/controlup-architecture-security-concepts).
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Read the entire article here...
Implementation Questions for ControlUp in Corporate and Isolated Environments
A user asked questions about implementing ControlUp in a corporate and isolated environment. The answers explained that Monitors and Data Collectors don't need to be in the same domain, credentials can be used even without trust relationship, and port 40705 needs to be added. Professional Services from ControlUp can be sought for resolving automation issues in an environment with extensive security policies.
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Read the entire article here...
What is the Highest I/O Process Consumer in an Environment?
A user asked about the highest I/O process (IOPS) consumer in their environment and found the software reporter as a Google Chrome "Extra". It was clarified that the IOPS indicator on the current Insights report referred to both disk and network IOPS, and that this is distinguished in the upcoming "Streaming" App Trends report, with accompanying charts. The new version is awaited.
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Read the entire article here...
Resolving Issues with RemoteDX on Dell ThinOS
A user was trying to test the RemoteDX feature on Dell ThinOS to view WiFi Signal, SSID and Radio Type but was not getting any data. Landon suggested there was an issue with the ThinOS build and needed to be updated to support FreeBSD. The user was running build 2211 which is the first version to support ControlUp. To fix the bug the package needs to be updated.
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Read the entire article here...
When users logon to a server that is provisioned by PVS dose the User profile go to the RAM cache or the DIFf disk?
A discussion was had around the use of Provisioning Services (PVS) and how it deals with user profiles. If profiles exceed 30GB, then it should be configured to overflow on disk, but FSLogix Containers are simply mounted and the writes directly into the VHDX file, not into RAM. For testing, users can change the altitude of the procmon or FSLogix Drivers.
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Read the entire article here...
How to get Usernames and Login Time Data via ControlUp Insights or Triggers
A user inquired about the best way to create a report using Insights which includes usernames and login times to a CSV on a network location. The suggestion was to use an Export Schedule in Monitor config or build a trigger that fires an export when logon duration is higher than a certain amount of time, or use export-cuquery. Historical data is only available in Insights/Solve and Outlook macros can be used as a workaround.
Read the entire article here...
Read the entire article here...