A user asked about a Dashboard widget for Synthetic Monitoring. ControlUp responded that it is not yet available but there are plans to add it in the future. There is also a playful discussion about ControlUp's AI and the potential of winning the lottery with its predictions. No further information on the widget was provided.
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ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
Formatting Message Text on Microsoft Teams
A discussion about formatting message text on Microsoft Teams was had, with the suggestion to use the "Send Message to Channel" integration to define titles and flag messages as important using Markdown or Adaptive Cards. A sample JSON payload was provided for reference. The user who brought up the question was encouraged to try it out and report back on their experience.
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Read the entire article here...
Adding Claude to ControlUp Compliance Patch Catalog
A team member asked about potentially adding Claude to the ControlUp Compliance patch catalog but it is not currently available. However, there are plans to integrate AI and have a key focus on this in the coming year. The team member can raise a support ticket and mention @member to have the request sent to the development team. It is important for vendors to engage with the team so packages can be provided.
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Read the entire article here...
Automation Issue Resolved by YoDeck Support in “Application” Framework
After investigating an issue with automation, it was discovered that the issue was resolved by the YoDeck Support team within the "application" Framework. A script was provided to assist with a button click code in the automation process. A screenshot was requested for comparison after the auto-fill process is completed. A script was also provided for inputting credentials into the fields. The button is clicked after the input. The issue was resolved by YoDeck Support within the "application" Framework.
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Read the entire article here...
Importing Tagged Data from ControlUp with API and Workflows
A user is trying to export historical data from ControlUp, but is facing issues with their complex Active Directory structure and use of tags. They ask for suggestions on an easier or better way. Another user suggests using the API with device queries to filter the data, and provides an explanation with practical examples. They also mention that this can be utilized in Workflows with the Get Custom Data node. It is also mentioned that the user's desired result is possible.
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Read the entire article here...
ControlUp Synthetic Monitoring Workflows and Workarounds
A user named Alexander asked Nathan about a known limitation with ControlUp Synthetic Monitoring - specifically, that the server_name is often empty for NetScaler Gateway scouts. Nathan recommended a few different workarounds for auto-restart and suggested adding more fields to the webhook payload for debugging. The suggested workflow was to use resource and query ControlUp Real-Time DX / CVAD for machines or sessions matching the published resource.
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Read the entire article here...
Understanding Pausing Limits in ControlUp Workflows
A user asked about limits for pausing in workflows and how to disable alerts for maintenance windows. The topic was mentioned to two members. It was suggested that workflows have a maximum runtime of 2 hours and pauses may not be exempted from this duration.
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Read the entire article here...
Querying Dell Docking Station Models and Populating an Index in ControlUp
A user asked if there was a way to query connected Dell docking station models and add them to an index. Another user suggested using a PowerShell script and adding a custom action to populate the index with the information. Three different scripts were also provided for potential use.
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Read the entire article here...
Troubleshooting a Crash with ControlUp: Where Are the WER Files?
A user asked for help with a crash and discussed using an AI to fix it. Another user suggested using a different LLM software, but the WER files were not available on the devices. Without the files, it will be difficult to find a solution. It was recommended to investigate the reason for the missing WER files.
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Read the entire article here...
Real-Time Output for PowerShell Script Actions
A user asked if it was possible to see live output when running a PowerShell script as a script action. Another user suggested using a function to achieve this, while clarifying that ControlUp Script Actions do not stream output in real time. The first user mentioned seeing live output in other scripts and questioned if it was because they were forcing the output. It was confirmed by another user that this is not the case.
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Read the entire article here...