The user asked about curating the right-click action list in ControlUp - by using a prefix with the company and script name, the scripts can be filtered and found more easily in the Console. Renaming a community script with a prefix may orphan it from future updates. Virtual Expert rules can also be used to organize the columns. The user also mentioned using Site Monitor on a trigger to dump a CSV onto a share.
Read the entire article here...
ControlUp Community Training & Support Archives
All training and support-related archives from inside the ControlUp Community on Slack.
How to Determine Device Presence and Last Communication Value in ControlUp Edge DX
A user asked about EdgeDX API, looking for a best Index to use and if an API request should be sent for each device. It was suggested to use the (hidden) _devices index and take inspiration from the Edge UI, which can be accessed by pressing F12. Lastly, using the Get-EdgeDXIndexData with a maxrecord of 10000 was suggested which would retrieve all the records.
Read the entire article here...
Read the entire article here...
How to use Scoutsbees Shell Extensions to launch applications
The user asked if they can run an application as part of a Scout with Scoutsbees shell extensions. It is possible to run anything on the Custom Hive or Powershell.exe as System. Login Enterprise combined with Azure was suggested for migration testing or a new application, but Shell execution would have to run in the Custom Hive and System context. The user wanted to avoid going through separate teams and departments to use the logon script in Scoutbees.
Read the entire article here...
Read the entire article here...
How to Include RESCAN DISKS in an SBA Script?
The user asked how to include a RESCAN DISKS command in an SBA script - they suggest adding a couple of lines of code at the end of the script to do this. The code includes a try/catch block and the use of the Out-CUConsole command.
Read the entire article here...
Read the entire article here...
Accessing Custom “Teams Trends 7days” Insights Report
A user asked for help accessing a custom Insights report "Teams Trends 7days" - they were provided with the full URL to access it both for cloud (https://insights.controlup.com/home/application-trends/) and on-premise (https://insights.domainname.com/teams_trends_7days). Unfortunately, this didn't help and the page comes up blank.
Read the entire article here...
Read the entire article here...
How to Automate Klling Disconnected Sessions with ControlUp
A new user asked about automating the killing of 100 to 150 disconnected sessions, and was advised to use Script-Based Actions. It was recommended to join the free Administrator course offered by ControlUp to learn more, as well as rechecking out the self-paced recording video piece on the triggers. Additional help in creating a trigger was offered.
Read the entire article here...
Read the entire article here...
Edge DX Agent Beta Bits & Auto Update Agent
A user experienced the Edge DX agent reverting from the beta version to the non-beta version due to Auto Update Agent being enabled. Questions were asked about the version which should be showing if the user is on Beta, and answers indicated that version 2.12.0.2162 is the current version. The File transfer feature was mentioned as a benefit. The explanation for the reverting was that the user had to choose one of the Beta versions in the Agent section of Settings.
Read the entire article here...
Read the entire article here...
How Can I Validate Connectivity Between All Components in a Closed On-Prem Environment without Telnet using ControlUp?
A user wanted to validate connectivity between components from the IOP appliances and was suggested to use the iopcmd commands which can test LDAP and TCP ports. The iopcmd commands are intended for internal use, but a command reference is available.
Read the entire article here...
Read the entire article here...
Analyzing Hive Health and Scout Health in ControlUp Portal
This discussion focused on the difference between hive health and scout health, and the health metrics available in the scout details on the ControlUp portal. It was suggested that a "dead man's switch" be included to better help Scoutbee users with a metric to rule out hive-related issues. Hive availability can also be monitored to understand the reason for no test results in a certain period. The URL for the feature "Scout malfunction alert" is https://support.controlup.com/docs/alerts-for-stopped-scouts.
Read the entire article here...
Read the entire article here...
After upgrading Citrix VDA to 2203CU2 have noticed the HDX Latency to be erroneous and erratic?
Users reported incorrect HDX Latency and Round Trip Time (RTT) values in Citrix VDA versions 2112 and earlier. The issue can be fixed by disabling the HDX Adaptive Scaling feature in the VDA registry (CVADHELP-19781). Changing the CU setting to current value and disabling Remote DX latency may also help. More information can be found in the Citrix documentation at https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/2203-ltsr/whats-new/cumulative-update-1/fixed-issues.html.
Read the entire article here...
Read the entire article here...