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ControlUp Community Training & Support Archives

All training and support-related archives from inside the ControlUp Community on Slack.


Debugging a For Loop in VS Code

Posted on May 4, 2023

The user was running a for loop 6 times when it should only be running it 3 times. They tried debugging it in ISE before switching to VS Code. They figured out how to switch them and resolved the issue.

Read the entire article here...


What are the System Requirements for ControlUp Scoutbees Custom Hive?

Posted on May 3, 2023

A user asked what the system requirements are for the ControlUp Scoutbees Custom Hive, with 1 CPU and 16GB RAM or 2 vCPU and 8GB RAM suggested as possible options. It was suggested that a certain number of Citrix scouts can be supported by this configuration for reliable testing, although this could be impacted by the version of Citrix Receiver/Workspace used. Network scouts tend to be of light load.

Read the entire article here...


How to Remotely Uninstall Agents in Citrix Environment After 8.8 Upgrade?”

Posted on May 3, 2023

A user asked about updating ControlUp agents in a Citrix environment. The user had previously installed manually but encountered an error when updating to 8.8. An uninstall script (https://support.controlup.com/docs/i-can-t-remove-the-controlup-agent-msi-installed-@member) and use of Tanium was suggested to remotely uninstall the agent. Additional topics discussed were ControlUp Sync Scripts for persistent desktops, and RemoteDX and EdgeDX for endpoint devices. Titles: Remote Uninstall of ControlUp Agent 8.8 in Citrix Environment; Remote Uninstall of ControlUp Agent 8.8 in Citrix with Tanium.

Read the entire article here...


How to fix this false positive in ControlUp?

Posted on May 3, 2023

User asked for help with false positive - 400s for Windows Shell, caused by loopback processing mode and RSoP logging not being configured. They used the script from ControlUp's github repository which worked with parameters provided, however executing it from the console gave a false output. @Member determined it was a bug, which the user eventually figured out. Title: Fixing False Positive for Windows Shell - ControlUp Script Library

Read the entire article here...


Seeking Method to Identify Applied Settings and Corresponding PowerShell Profile?

Posted on May 3, 2023

The user asked about PowerShell profiles and how to see the settings that are applying, and if OneDrive could be causing confusion. It was suggested to check the $profile, $profile.currentuserallhost and allusersallhosts commands, as well as the provided links from Microsoft, and the host (Powershell-ISE, Visual studio code, powershell.exe, etc) might also be introducing settings. The issue was eventually solved due to an extra tick.

Read the entire article here...


Don’t see all the FSLogix Metrics after upgrading to ControlUp 8.8

Posted on May 3, 2023

The user updated to ControlUp 8.8 but did not see all the FSLogix Metrics in Solve and Real-Time Console. To fix this issue, the latest FSLogix version needs to be installed and the session needs to be logged off/on, as suggested by the Support team at https://support.controlup.com/docs/getting-started-with-fslogix-in-controlup. Differential disks may be the reason for the columns for Mount Time and Path being shown as N/A or blank.

Read the entire article here...


ControlUP Monitoring: Combining CVAD Logon Times with FSLogix Integration without UPM? Supported Configuration?

Posted on May 3, 2023

A user asked about running FSLogix and UPM together without issues. It was suggested to not use Director for logon times as ControlUp is more accurate and to focus on the Windows logon time. It was also recommended to use the logon duration analysis script provided by ControlUp and establish a baseline. Additionally, FSLogix integration interrogates a remote file share every 5 minutes and does not provide free space info, other than that it can be requested via Solve UserVoice. Links provided: https://www.controlup.com/resources/blog/entry/analyzing-logon-duration-just-got-better/, https://www.controlup.com/script-library-posts/enable-requirements-for-logon-duration-analysis/.

Read the entire article here...


Seeking Resource for Appneta vs. Edge DX Comparison: Help Needed for Evaluating in My Environment?

Posted on May 2, 2023

When looking to compare network monitoring and performance management solutions AppNeta and ControlUp Edge DX, there are some key differences to consider. AppNeta focuses on network performance monitoring, while ControlUp Edge DX monitors endpoint devices. Additionally, AppNeta uses active probing technology while ControlUp Edge DX uses agent-based technology. ControlUp Edge DX provides additional features for endpoint management including patch management, remote access, and security. Also, the ControlUp team can provide assistance with the initial implementation and configuration for a trial period.

Read the entire article here...


Error When Removing and Re-Adding Servers from Old Sub-Org: Solutions Needed in ControlUp

Posted on May 1, 2023

A user was having issues removing and re-adding servers in their environment that hadn't been used for years, and received a generic error. The user was advised to remove the regkey as described in Computer already belongs to another ControlUp organization - Managed Computers. The user managed to get the servers working, and asked how long it would take for CPU/memory historical data to show in the graphs. It takes 1-2 hours for the data to get to the historical views, but this will change soon once streaming (a new method for historic data) is enabled, and it will be almost instant.

Read the entire article here...


Are People Using PowerShell 5 or 7?

Posted on April 29, 2023

Most people are still using PowerShell 5 rather than 7 as PowerShell 7 does not have the ISE editor and some do not like Visual Studio Code. Depending on the goal, users are trying to use PowerShell 7 for their scripts, although it is not yet possible to do this within ControlUp Script Actions yet.

Read the entire article here...


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