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ControlUp Community Training & Support Archives

All training and support-related archives from inside the ControlUp Community on Slack.


Generating Reports on GPO Application with ControlUp

Posted on February 12, 2024

A discussion about a new GPO led to the suggestion of creating a report on devices that have received the GPO using ControlUp and scraping the output of the gpresult command. Information on how to do this can be found in a recent ControlUp blog post. A script was also provided for converting the output to json and generating a report. A link to the post and the script was included.

Read the entire article here...


ControlUp Console Threshold Discussion

Posted on February 12, 2024

The group discussed the thresholds on the ControlUp console, specifically regarding the color red indicating a value over the threshold. The first line on the diagram may not be an average of 0, but the second line cannot be an average of 0. The conversation was focused on understanding and troubleshooting these threshold values.

Read the entire article here...


Update on ControlUp DX mobile app

Posted on February 12, 2024

Users discussed an issue with the ControlUp DX application on Android devices - it does not appear in the Google Play store. Mention was made that the app is being deprecated. Details on this app and its status can be found in an email to users soon.

Read the entire article here...


Python Support and File Transfer on ControlUp

Posted on February 11, 2024

One user asked if Python will be added to the windows script list on ControlUp. Another user suggested using Powershell to call the Python script. A third user mentioned using Invoke-Webrequest or copying the script itself in the script window for file transfer. Another user suggested using a PS1 script that encapsulates the python script and checking if python is installed, and installing it if necessary. They also mentioned hurdles with file transfer and suggested a feature request for blob storage. Overall, Python support on ControlUp is not currently on the roadmap.

Read the entire article here...


Issues with Using ControlUp Solve on iPad

Posted on February 10, 2024

The discussion centers around the issue of being unable to use Solve on an iPad. Some users suggest using Safari instead of Chrome, but others note that Apple may restrict other browsers to only use the Safari engine. It is suggested that a more mobile-friendly web interface could be helpful. Generally, the conversation is focused on finding solutions for accessing Solve on an iPad.

Read the entire article here...


Troubleshooting Logon Analyzer Errors in ControlUp

Posted on February 10, 2024

A user was having issues with the Logon Analyzer script, receiving GPO errors and no valid output. Other users suggested checking if auditing was enabled and the number of GPO's in the environment, while the code was also mentioned as a possible issue. The specific error message "WQL duration processing failed" was also discussed.

Read the entire article here...


Error when Launching ControlUp Console on Windows 10 Machines

Posted on February 9, 2024

Users reported an apparent error when launching the ControlUp Console, asking for tips or help to resolve. The ControlUp team clarified that this is just an informational message rather than an error, and provided links for more information. It was also mentioned that the console must be run from a domain-joined machine using a domain user. Further discussion included potential changes to this requirement in the future.

Read the entire article here...


Training Options for ControlUp Showcase and Use

Posted on February 9, 2024

A question was asked about how to get trained in showcasing and using the Control Centre. A recommendation was made to attend the weekly internal tech meeting or to check out ControlUp Academy for an overview of the suite. It was also mentioned that there may be certain training materials available to help with this. There is an upcoming call with @member and the Unicon team to discuss next steps.

Read the entire article here...


Efficient Deployment Strategies for ControlUp Users

Posted on February 8, 2024

Members of the ControlUp team discussed how to handle deployment scripts requiring an install file or certificate. Suggestions included using a shared location or a platform such as MS Intune/SCCM, although issues with Edge DX were noted. Another option would be to manually install through remote control, but automation is preferred. Some members have found success with using workarounds involving Google Drive and PowerShell scripts.

Read the entire article here...


The Transition to ControlUp’s Web Interface and the DEX Upgrade Plan

Posted on February 8, 2024

A user asked about ControlUp Academy - this is a training platform with free self-training and instructor-led content. Certifications from ControlUp are available. The Academy can be found at https://cuacademy.controlup.com/ A discussion about the transition from Solve to app.controlup.com is taking place. While the move to DEX should not remove users, it is recommended to set up DEX with SAML for an easier experience. The group memberships can be added to the RT security policy in the console. A link is provided for upgrading an existing organization. Starting in version 9.1, the console will require authentication in Dex first. It is suggested to plan for the upgrade sooner rather than later. Some users prefer Solve over Dex, but the transition is in the best interest of customers. It is possible for long-time users to continue using the RT console. The move to Dex allows for a single web interface. ControlUp's stance on putting customers first is reiterated. A meeting is offered to gather feedback on the topic. Using SAML is considered a best practice for the improved user experience.

Read the entire article here...


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