The user had installed Hive on a device, but the status showed "Not Connected". After re-doing the configuration and checking the firewall, the Network team confirmed that the firewall was open and the URLs were reachable. The link for the required outbound connections is: https://support.controlup.com/docs/communication-ports-used-by-controlup-hybrid-cloud-1.
Read the entire article here...
ControlUp Scoutbees Training & Support Archives
ControlUp Scoutbees training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting ControlUp Scout for Microsoft Teams
Rick was attempting to configure ControlUp Scout for Microsoft Teams but one of the tests was failing. They wanted to know where the hive was located and after they identified it as a custom hive on the internal network, it was suggested that it may be due to a firewall issue. As a first step, it was suggested to make sure calls can be initiated from the custom hive location. More information can be found in the ControlUp support page https://support.controlup.com/docs/custom-hive-overview.
Read the entire article here...
Read the entire article here...
ControlUp Community Meetup #5 – Technical State of ControlUp, EUC & DEX with ControlUp CTO Jon Wallace
Enhancing the ControlUp Dashboard with a Status Indicator of Last Result
A user suggested adding a status indicator of “last result” in the ControlUp dashboard page that would show which scouts are down. The possible implications of having multiple hives per scout were discussed; it was suggested that a single failed hive could be denoted with a red or orange indicator. The suggestion was motivated by a real life scenario of 40 sites with the same function, 10 of which were not responding and the user not having an overview of the working ones.
Read the entire article here...
Read the entire article here...
Error “Invoke-RestMethod : The request was aborted: Could not create SSL/TLS secure channel” in ControlUp Scoutbees
The user was trying to add scouts using the API but encountered an error message. Dennis suggested adding the TLS setting `$AllProtocols = [System.Net.SecurityProtocolType]'Ssl3,Tls,Tls11,Tls12'[System.Net.ServicePointManager]::SecurityProtocol = $AllProtocols` which resolved the issue.
Read the entire article here...
Read the entire article here...
NEW Updates and Enhancements – ControlUp Edge DX & ScoutBees Synthetic Monitoring
The ControlUp Blog – A ‘Technical’ Wealth of Knowledge!
Why is the ‘NIC Dropped Receive Packet’ Counter Fluctuating in RDS and How Can I Troubleshoot This Issue?
The user was troubleshooting RDS performance issues and noticed that the NIC Dropped Receive packet counter went up and down on some servers. It was discovered to be from the HyperV host and was found under Performance Counter > Network Interface > Packets Received Discarded. Title: Troubleshooting RDS Performance Issues with HyperV Host Network Packets
Read the entire article here...
Read the entire article here...
ControlUp Community Meetup #3 Video – ControlUp: Zero to Hero with Eugene Kalayev
Help: uptime of a ControlUp Scout could be 0% and Successful Runs :0/0 but when I do a test it works?
A user asked why a PING scout was running but a HTTP/S scout was not, despite the scout being enabled. They were advised to run "sb-hive.exe debug" from the command prompt in the VDI from the ControlUp management console. Previous discussion can be found at https://controlupcommunity.slack.com/archives/C046DUGB6M9/p1686066701593019. The user was then asked which custom hive version they used.
Read the entire article here...
Read the entire article here...