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ControlUp Scripts & Triggers Training & Support Archives

ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.


Categorizing Scripts and Actions in CU4D

Posted on September 23, 2025

A user suggested implementing a feature to categorize Scripts/Actions in CU4D, but it was clarified that this is currently only available for VDI. There is no mention of this feature being added in the road map. The person who clarified is tagged but not mentioned by name.

Read the entire article here...


Managing Multiple Sites in ControlUp

Posted on September 22, 2025

A user asked about adding multiple sites to one scout in ControlUp. Another user suggested using a Custom Script Scout to consolidate multiple checks into one. However, this may result in a loss of some per-site features and alerting. Currently, ControlUp does not allow for multiple endpoints per scout. The team is looking into potentially incorporating this feature at a later time.

Read the entire article here...


Troubleshooting Blank Lines in ControlUp Auto Action Output File

Posted on September 22, 2025

A user is experiencing extra blank lines in the Auto Action output log file when running with the .NET engine. They are seeking advice on how to suppress or clean up these lines automatically. Other users suggest checking for newlines in the messages and the use of string.join which could potentially add additional newlines. The post ends with a question about best practices surrounding newlines in messages.

Read the entire article here...


New Capability in ControlUp 9.2 to Monitor and Trigger VDA Registration in Real Time

Posted on September 19, 2025

A user asked for help with obtaining the current registration failure reason in ControlUp, similar to what is available in Citrix DaaS Monitor. @member mentioned that the upcoming 9.2 release will introduce a new capability to monitor and trigger on VDA registration state in real time. This will provide deeper insights and allow for automation actions to be taken against DDC or VDA.

Read the entire article here...


Determining When a Windows System is Truly Ready for Productive Use

Posted on September 18, 2025

During a webinar, a user asked about determining when a Windows system is truly ready for productive use, and mentioned using the successful connection of OneDrive as a marker. ControlUp replied, saying that the definition of "ready" varies depending on a company's operations, and for ControlUp, it is when the Windows Start Menu is able to render its contents or when a published application executable is started. They also mentioned that it is possible to customize a marker for a logon being complete, but it requires a data point with a time stamp, such as a windows event from OneDrive.

Read the entire article here...


Troubleshooting Gaps in Phases with ControlUp Tools

Posted on September 18, 2025

A member asked for recommendations in troubleshooting gaps between different phases, specifically the Windows Logon Time to FSLogix. Another member suggested using Process Explorer and shared a script that provides a timestamp to align with the tool. They also shared other tools, such as a remote event log tailer and procmon, and a webinar on using these tools. The webinar and tools can be found at https://github.com/guyrleech/Microsoft/blob/master/event%20aggregator.ps1.

Read the entire article here...


Troubleshooting Issues in ControlUp: How to View Granular CPU and Memory Data

Posted on September 17, 2025

A user was looking for a more granular view on CPU and memory from the VDI and DaaS reports in ControlUp. It was suggested to use invoke cu-query to export real-time data or use triggers based on specific conditions. The historical pipeline only saves 5-minute data points, but each data point includes Min, Avg, and Max values. This information can be seen in the report UI.

Read the entire article here...


The Possibility of an API for CU4C for Workflow Automation and Ticket Creation

Posted on September 15, 2025

A user asked about the possibility of an API for CU4C that could trigger workflows in CU4W when a patch is detected. Another user asked for clarification on the use case for this feature, to which the first user explained that it would help automate ticket creation for new application vulnerabilities. The CU4C PM, @member, would have more details on the API release and it was mentioned that it should be ready by the end of the month, with potential for more endpoints to be added in the future.

Read the entire article here...


Trouble with the SIPDEVICEGROUP Environment Variable

Posted on September 13, 2025

In a discussion about the SIPDEVICEGROUP environment variable, it was suggested that the EDXDEVICEGROUP variable may be more consistent. However, when checking the configuration data, there were still blank values. A solution was found when a user rebooted a PC that was reporting a blank value. The actual variables names are either SIPDEVICEGROUP or EDXDEVICEGROUP. Additionally, the device group can also be found in C:\ProgramData\ControlUp\EdgeDx\device_group.txt.

Read the entire article here...


Suggestions for Tracking Devices at Specific Office Locations on ControlUp

Posted on September 10, 2025

A user is looking for a solution to track devices being used from a specific office location, but there is currently a bug in the location history report regarding Windows devices. Other users suggest using geolocation through Powershell, but there are limitations with Entra joined devices. Further suggestions include using workflows and advanced features.

Read the entire article here...


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