A user needed to tag 40 endpoints and was looking for a way to do it all at once with just the hostnames. Another user suggested using a script with the Rest API or copying the hostnames into the device name fields and selecting all with the double pipe option.
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ControlUp Scripts & Triggers Training & Support Archives
ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.
Troubleshooting Dashboard Access on ControlUp
A user is having trouble accessing dashboards on ControlUp and asks for help. Another user responds that the dashboards are still in beta and may require specific prerequisites, such as enabled end user activity tracking. The first user confirms they have a desktops license and suggests it may not be working due to a renewal issue. They express hope that the feature will be extended to VDI and have submitted feature requests for report formatting. Another user responds that ControlUp is working on enabling VDI and more. The first user mentions having a case open for the license issue.
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Read the entire article here...
Help with ControlUp Session Disconnect Script
A user asked for help with a BAT/CMD script to disconnect a selected user, and someone offered to look into it on Monday. The issue may be that the process requires a session ID/name.
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Read the entire article here...
Troubleshooting a Flow in ControlUp
A user is trying to build a flow in ControlUp that will check device uptime and run a script on devices over 8 days old. They are encountering an issue where the flow only tags one device at a time and does not loop. Other users suggest checking the logs and possibly sharing the workflow for further assistance. The user plans to share the workflow in a DM in the morning.
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Read the entire article here...
Troubleshooting Alerts for Visited Web Domains in ControlUp
A user is having trouble creating an alert for visited web domains using the 'contains' operator in the URL_domains data folder. They are seeking assistance from other members who have experience with this issue.
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Read the entire article here...
Monitoring VDI Connection Failures in Horizon with ControlUp
There is a discussion about a customer's requirement for getting alerts if a user fails to connect to VDI due to no availability. It is mentioned that there is a metric for available machines on the pool level, but it is not specific to individual users. It is suggested that these alerts could be seen in ControlUp reports. The platform in question is Horizon.
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Read the entire article here...
Understanding Variables in ControlUp Workflows
Members of ControlUp discussed the use of workflows, templates, and importing libraries for automation. One user wanted clarification on how variables work, specifically how to access data generated by other nodes. Another user shared an example using the {{Start.event.associated_id}} variable. They also mentioned the ability to use data from multiple nodes, such as the start node and the List Devices node.
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Read the entire article here...
Collaboration and Suggestions for ControlUp Workflow Scripts
Some users expressed appreciation for recent changes to ControlUp Workflows, and asked where to find a script for Grant Temporary Device Admin Access. @member stated they have the script, and @member offered to review it. They also mentioned an issue with removing a scheduled task, and suggested using a scheduled task in the Workflow instead. The script is given at the end of the input.
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Read the entire article here...
Understanding ControlUp Monitor Database and Query Options
There were questions about where the ControlUp monitor database is stored and what tables are available. It was suggested that the database is stored in RAM and data is only exported to the cloud backend for long enough. There were suggestions to use the powershell invoke-cuquery or api to query the database. It was also mentioned that the export-cuquery may have less impact on the monitor and export more data at a time.
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Read the entire article here...
Troubleshooting the Microsoft Copilot+ Readiness Dashboard in ControlUp
The team discussed the availability of the ai_report index in the Microsoft Copilot+ Readiness Dashboard. It was determined that a custom script is needed to populate the index and it can be found under device events. Support may need to be contacted if the script does not run automatically. A new automation and scripting dashboard has been added for more details on script runs.
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Read the entire article here...