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ControlUp Scripts & Triggers Training & Support Archives

ControlUp Script and Trigger training and support-related archives from inside the ControlUp Community on Slack.


Troubleshooting EUC Scout Failure Descriptions

Posted on August 24, 2024

A user is looking for a list of failure descriptions for EUC Scouts when configuring alerting policies. Another user explains that errors correspond to different stages of connecting to EUC sessions and shares a helpful article for reference. The first user is grateful and mentions they have scouts running and will open a support ticket to ensure their settings are correct.

Read the entire article here...


Updating the Repair Domain Trust Script for Windows 11 Compatibility

Posted on August 15, 2024

Users discussed updating the Repair Domain Trust script to be compatible with Windows 11 and asked for input from other members. They referenced the script from ControlUp's VDI/DaaS action library and a solution from a third-party website. It was suggested to use the PowerShell cmdlet "Test-ComputerSecureChannel -Repair" and it was confirmed that it works on both Windows 10 and physical devices. The cmdlet can be found at https://learn.microsoft.com/en-us/powershell/module/microsoft.powershell.management/test-computersecurechannel?view=powershell-5.1.

Read the entire article here...


Troubleshooting Triggers in ControlUp: Event Log Compatibility and Future Updates

Posted on August 15, 2024

A user was having trouble setting up a trigger and asked for help in the Slack channel. After some discussion and clarifications, it was determined that the event logs in question were not compatible with the trigger feature in ControlUp. The user can try again in the future when a new technology is implemented.

Read the entire article here...


Enabling Scheduled Updates and Run Capabilities on Specific Weekdays in ControlUp

Posted on August 14, 2024

A user requested the ability to choose the 3rd or 4th Saturday of the month for machine updates in ControlUp's monthly patch picker. This would ensure that the updates happen on the same day of the week each month. The company will add this capability. The user also requested a similar feature for running scripts/actions in EDGE DX and has submitted a user voice for it.

Read the entire article here...


Report on Reconnecting CVAD Sessions Longer Than 2 Hours

Posted on August 14, 2024

The users discuss ways to get a report on CVAD sessions that reconnect after 2 hours of disconnect time. One suggestion is to create a trigger on idle time and another is to use the session activity reports for more specific information. However, the reporting process may be slow in larger environments. Resource usage information is also shared.

Read the entire article here...


ControlUp EdgeDX: Custom Fields and Populating Meta_Strings

Posted on August 12, 2024

In this Slack discussion from ControlUp, a user asked about the availability of custom fields in EdgeDX. Another user mentioned the meta_string_1 through 3 fields which can be populated by running scripts on the endpoint. A sample script was shared by a member and it was suggested to use JSON format when writing to these fields. The discussion also includes a link to the ControlUp support page for scripting and creating custom indexes.

Read the entire article here...


Troubleshooting Reports for Installed Printers in ControlUp

Posted on August 12, 2024

Discussions regarding reports for installed printers took place in the ControlUp Slack channel. A script from the Edge DX script library was suggested as a solution, along with a section with SIP_EVENT tags and information in the script guide. It was mentioned that the script may need to be configured and checked for the overwrite checkbox in order to display properly. Various suggestions for displaying the information in the UI were also given.

Read the entire article here...


Using Tags as Variables in EdgeDX Scripts: A ControlUp Discussion

Posted on August 6, 2024

A discussion took place about using tags as variables in EdgeDX scripts. It was suggested to use Device Groups or environment variables, with some limitations on the characters allowed. There were also discussions about future updates to increase the tag length and whether there is a PowerShell module for EdgeDX. The conversation also touched on the time it takes for a tag to show up on an endpoint and creating new tags through the script. There were some issues with setting the tag initially, but it was resolved by using all lowercase letters and limiting to specific characters. It is possible that the tag length may be increased in the future.

Read the entire article here...


Troubleshooting a ControlUp Alert in Edge DX

Posted on August 6, 2024

A user noticed a change in the way a specific alert in ControlUp works, and was unsure of which computers were triggering the alert. Another user shared a script they had made to gather data, which may be helpful in this situation. Suggestions were made, such as adjusting the retrigger delay and modifying the time window, but the issue remains unresolved. The thread also includes code for a script that may assist with gathering data.

Read the entire article here...


Creating an Alert for Windows 11 Upgrades Using SCCM and Event Logs

Posted on August 2, 2024

The members of the ControlUp community discussed creating an alert for when users upgrade to Windows 11, and potential methods to determine this information. There was talk of using SCCM for confirmation, querying event logs, and even using a custom script that was shared in the text. The script was described as an experiment that the user can share if others are interested.

Read the entire article here...


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