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How to View Citrix RTT in ControlUp Solve and Edge?

Posted on February 21, 2023

A user asked if Citrix RTT can be seen in ControlUp Solve / Edge. The RTT column is for Blast/RDP, while ICA users should use the "Latency Last" metric. User Input Delay may be the equivalent metric for Citrix RTT, as detailed in ControlUp’s blog: https://www.controlup.com/resources/blog/entry/controlup-automation-user-input-delay-vs-citrix-ica-round-trip-time-rtt/.


Read the entire ‘How to View Citrix RTT in Solve and Edge?’ thread below:

Not sure if this more a Solve or Edge question but trying to see how we can view Citrix RTT in Solve/Edge. In Citrix Director we have this metric however the RTT field in Solve shows N/A


The RTT column is for Blast/RDP.

For ICA you want Latency Last.


ahh good catch there! so is Latency last the same as Citrix RTT? Director just shows them as seperate numbers so i wasnt sure

thats what director shows that i’m hoping to get both in Solve if possible

or maybe would ICA RTT be the equivalent to what you call User Input Delay ?

ok yup i found CU’s article on it https://www.controlup.com/resources/blog/entry/controlup-automation-user-input-delay-vs-citrix-ica-round-trip-time-rtt/

Continue reading and comment on the thread ‘How to View Citrix RTT in ControlUp Solve and Edge?’.  Not a member? Join Here!


Categories: All Archives, ControlUp Scripts & Triggers
Topics: Automation, Automation & Alerting, Citrix, Citrix HDX, ControlUp Solve, Microsoft, Microsoft RDP

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